Is this Ample Sound Guitar out of tune?

[Roy Slough]

I am NOT a guitarist, but I use some ample sound guitars to augment sections in songs.
Mostly I do not have any problems but this guitar sounds out of tune to me. (See attached Video, Apologies for the quality it was the only way I could get it small enough to load ).
I use strum mode to play chords or use the pattens but this sounds out of tune to me. How can that be and what do I do to rectify it?
Other Ample guitars do not seem to have this problem.....

Any advice welcomed.

Thanks

[Chaps]

It does sound like that the 'C' and 'G' chords are a bit out of tune.

[treesha]

Hi, I can’t get the video to play and it says zero so very small ha, but from my experience looking at vst instruments in melodyne, it was surprising that from a perfect midi note, if it sounds off and I look at it in melodyne, it will be off. I’m currently fixing a vst bass track. I have had to fix strings, guitars, synths. So I have experienced and checked into it and the way I fix it is melodyne. I recently watched a video about vst guitars and it says sometimes it sounds better with fewer notes in the chord. 

[Glenn Stanton]

in addition to treesha's recommendation on using Melodyne to tweak things, you can also adjust tuning via the Ample guitar app itself:

and depending on if you're using the full version or the lite version, will give you more or less samples to tweak. then save your adjustments as a preset in case you want to use the default tunings.

Edited Tuesday at 02:53 PM by Glenn Stanton

[Gary Carey]

Definitely out of tune - on the first C major chord, for example, the root note is sharp. Also, there's quite an unpleasant tone. I've used Amplesound in the past and never heard anything like this.

If I picked up a guitar and it sounded like this I'd re-tune, and probably replace the strings. Could the samples be corrupted in any way? The overtones sound muddy and there's a 'beat' in the chords like you'd get on an out of tune or wrongly intonated instrument.  The voicings are fine from what the chord box is showing. Something odd going on sound-wise.

[Glenn Stanton]

i'd check - make sure you're up-to-date because perhaps Ample found an issue and updated the app + samples; if up-to-date, then i'd reinstall to be sure. also, is this purely in solo mode or with other instruments? i found sometimes i tweak arrangements because some instruments over overlaps which cause the beating or wierd telephone ringing type noises...

[mettelus]

3 hours ago, Glenn Stanton said:

make sure you're up-to-date because perhaps Ample found an issue and updated the app + samples; if up-to-date

I cannot remember if you can overwrite the default tunings by accident, but this would be a way to reset everything. That particular instrument many have a install issue going on as well.