Sal Sorice Posted August 19 Share Posted August 19 (edited) I've been having this issue for a while and will post some more details when back at my PC but curious if this is happening a lot to others as well. I've read some posts about it, but it seems to be an isolated issue - maybe something specific to plugins / my PC / my setup? I'm currently using a batch file to "launch" Sonar (using pskill.exe from SysInternals) - which kills sonar.exe if it is running, then launches sonar.exe Kinda messy, but it works - until I find a solution. Edited August 19 by Sal Sorice Fixed Title Link to comment Share on other sites More sharing options...
OutrageProductions Posted August 19 Share Posted August 19 If Sonar hangs after crashing/closing and shows still active in Task Manager, try to power cycle your audio interface. If that removes it from TM, look for an updated driver for your I/O. Link to comment Share on other sites More sharing options...
sjoens Posted August 19 Share Posted August 19 Other things that work for me is logging off and back on Windows or powering the whole system down. Some days it happens every time Sonar/CbB closes no matter what. Other days it never happens at all. Common culprits are rogue plugins and interface drivers... or Windows having a bad day. Link to comment Share on other sites More sharing options...
Sal Sorice Posted August 19 Author Share Posted August 19 Using Scarlett 8i6 Gen3 with latest ASIO drivers. Sonar never crashes, just hangs after closing on some projects and RAM usage drops over the course of a few seconds and seems to settle at about 600MB or so. My batch file works fine but hoping to find the root cause eventually. Link to comment Share on other sites More sharing options...
OutrageProductions Posted August 19 Share Posted August 19 Long shot but... maybe try the operation in this post; 1 Link to comment Share on other sites More sharing options...
Noel Borthwick Posted August 19 Share Posted August 19 4 hours ago, Sal Sorice said: Using Scarlett 8i6 Gen3 with latest ASIO drivers. Sonar never crashes, just hangs after closing on some projects and RAM usage drops over the course of a few seconds and seems to settle at about 600MB or so. My batch file works fine but hoping to find the root cause eventually. Is likely plug-in related. Contact me on PM and send me a dump file captured from task Manager. It will be big so you will have to compress and upload to a file share service. Link to comment Share on other sites More sharing options...
Sal Sorice Posted August 20 Author Share Posted August 20 PM'd Noel the DMP file. Hope he finds the culprit! 1 Link to comment Share on other sites More sharing options...
Matthew Simon Fletcher Posted August 20 Share Posted August 20 Feel free to drop me a copy of the project - I have a Scarlett 18i20 and can see if I can reproduce, as that's very likely the same driver version. I'd echo what people have said about likely being specific plugins / audio drivers - I think i've only seen this once in my 5+ years of using Cakewalk. Link to comment Share on other sites More sharing options...
Sal Sorice Posted August 20 Author Share Posted August 20 Thanks @Matthew Simon Fletcher. I'll post back after Noel has had a chance to review the DMP. 1 Link to comment Share on other sites More sharing options...
Noel Borthwick Posted August 20 Share Posted August 20 @Sal Sorice I looked at your dump file. It appears to be a plugin Musio.vst3 thats blocking the app from shutting down. As you can see from the stack information, Sonar is trying to exit but the plugin has blocked it from shutting down. Contact the plugin developer and give them the dump file. Only they can fix this. > ntdll.dll!00007fffa618d144() Unknown KERNELBASE.dll!00007fffa3d0306e() Unknown Musio.vst3!00007fff45061737() Unknown Musio.vst3!00007fff450615d0() Unknown Musio.vst3!00007fff45061cdb() Unknown Musio.vst3!00007fff453ba1a4() Unknown ucrtbase.dll!<lambda>(void)() Unknown ucrtbase.dll!__crt_seh_guarded_call<...>::operator()<...>() Unknown ucrtbase.dll!_execute_onexit_table() Unknown Musio.vst3!00007fff44d63c82() Unknown Musio.vst3!00007fff44d63da8() Unknown ntdll.dll!00007fffa6109a1d() Unknown ntdll.dll!00007fffa614dcec() Unknown ntdll.dll!00007fffa614da7d() Unknown kernel32.dll!00007fffa540e6ab() Unknown ucrtbase.dll!exit_or_terminate_process() Unknown ucrtbase.dll!common_exit() Unknown Sonar.exe!0000000140a1a218() Unknown kernel32.dll!00007fffa54074b4() Unknown ntdll.dll!00007fffa61426a1() Unknown 2 1 Link to comment Share on other sites More sharing options...
Sal Sorice Posted August 21 Author Share Posted August 21 Thanks @Noel Borthwick! I'll contact Musio. Link to comment Share on other sites More sharing options...
Sal Sorice Posted August 22 Author Share Posted August 22 Got a reply from Musio that their tech folks will look into it. I’ll post an update with what they find. 1 1 Link to comment Share on other sites More sharing options...
Sal Sorice Posted August 23 Author Share Posted August 23 There was an update to Musio today and the problem seems to be fixed. Haven't heard back from support yet, so not sure if the update specifically addressed the issue or if it's just a coincidence. Not sure why, but for this project, Sonar reports using 27GB of RAM: But Task Manager shows 12.5GB?: When I exit Sonar RAM (shown in Task Manager) immediately drops to about 6GB, then slowly declines to 0 over about 15 seconds before sonar.exe fully terminates. Not sure if it's Musio related or if it's common for other plugins to slowly release RAM before sonar.exe terminates? Link to comment Share on other sites More sharing options...
Sal Sorice Posted August 23 Author Share Posted August 23 5 hours ago, Sal Sorice said: There was an update to Musio today and the problem seems to be fixed. Haven't heard back from support yet, so not sure if the update specifically addressed the issue or if it's just a coincidence. Not sure why, but for this project, Sonar reports using 27GB of RAM: But Task Manager shows 12.5GB?: When I exit Sonar RAM (shown in Task Manager) immediately drops to about 6GB, then slowly declines to 0 over about 15 seconds before sonar.exe fully terminates. Not sure if it's Musio related or if it's common for other plugins to slowly release RAM before sonar.exe terminates? Any insights from @Noel Borthwick or anyone else? Thanks! Link to comment Share on other sites More sharing options...
Noel Borthwick Posted August 23 Share Posted August 23 If you reported the issue to them its likely they fixed it. You can contact them and ask. 1 Link to comment Share on other sites More sharing options...
Matthew Simon Fletcher Posted August 25 Share Posted August 25 (edited) On 8/23/2024 at 12:55 PM, Sal Sorice said: There was an update to Musio today and the problem seems to be fixed. Haven't heard back from support yet, so not sure if the update specifically addressed the issue or if it's just a coincidence. Not sure why, but for this project, Sonar reports using 27GB of RAM: But Task Manager shows 12.5GB?: When I exit Sonar RAM (shown in Task Manager) immediately drops to about 6GB, then slowly declines to 0 over about 15 seconds before sonar.exe fully terminates. Not sure if it's Musio related or if it's common for other plugins to slowly release RAM before sonar.exe terminates? Yes this is common behaviour for all the cached content to be released over time. 15 seconds is about reasonable in my experience for how long it would take to release that much content. It would appear your Musio bug has been resolved, so I'd say this is now functioning in line with expectations Edited August 25 by Matthew Simon Fletcher 1 Link to comment Share on other sites More sharing options...
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