chris.r Posted November 15, 2023 Share Posted November 15, 2023 (edited) IK is pleased to announce a new version of the IK Product Manager available to improve the experience of all IK virtual instrument users. From today, you can reload any of your instrument sound files at any time with version 1.0.10 of the IK Product Manager. There are no more fees or time restrictions for these downloads. Until now, if you didn't or couldn't download all of your IK virtual instrument sounds files within a 180-day timeframe following registration, you'd be required to purchase a "Sounds Download Reactivation Credit" for an additional 180 days to download the sounds. We trust this new policy is welcome news for many IK users. We still recommend that you back up any sound files you download, but they'll be in IK Product Manager if you need them again. IK Multimedia Instructions To get the latest version, launch IK Product Manager and follow the prompts to update. Or for new installations, you can download IK Product Manager here. Edited November 15, 2023 by chris.r 22 11 Link to comment Share on other sites More sharing options...
Anxiousmofo Posted November 15, 2023 Share Posted November 15, 2023 (edited) Big props to IK for this. Better late than never and this could bring dormant customers back into the ecosystem. Edited November 15, 2023 by Anxiousmofo Typo 8 Link to comment Share on other sites More sharing options...
user 905133 Posted November 15, 2023 Share Posted November 15, 2023 19 minutes ago, chris.r said: From today, you can reload any of your instrument sound files at any time with version 1.0.10 of the IK Product Manager. There are no more fees or time restrictions for these downloads. Thanks for bringing the good news. 3 Link to comment Share on other sites More sharing options...
Solidos Posted November 15, 2023 Share Posted November 15, 2023 Well that's great, I'll be able to use MODO Drums again. I had somehow forgot to backup the sounds for that. 3 1 Link to comment Share on other sites More sharing options...
user 905133 Posted November 15, 2023 Share Posted November 15, 2023 (edited) I still have the previous Product Manager, but the problem I described a few weeks ago seems to have changed for the better. On 10/27/2023 at 4:45 PM, User 905133 said: This doesn't fix a bug I had the last time I ran IK Product Manager. It still says I need to update even more products (Sounds) than ever before. All of the ones allegedly needing to be updated are now expired even though I had recently downloaded or updated everything (or almost everything). The last time this happened, there were only a handful of products that had expired that allegedly needed updating. Now there are ten. So, is the product manager wrong in saying that I need to update those Sound Content Products for some odd reason or did IK really update the Sound Content Products? Maybe with new products, they might have changed the format of the files or the way they are registered or something like that. I suppose I can try the Install All Sounds button. Maybe that will resolve the discrepancy. On 10/28/2023 at 8:32 AM, User 905133 said: UPDATE (11 + hours later): evidently task manager was showing me the activity for the circling UI dots. ? As soon as I minimized the IK Product Manager UI, Task Manager reported 0% activity. So, 10 products under the Sound tab still show Update instead of Installed . I will contact IK Support to see (1) if I really need to update those sounds, and (2) if so, what they recommend. So, I am no longer showing that sound content needs to be updated. I do have a number of buttons for Sound Content that needs to be installed (or reinstalled) instead of being updated. The good news is there is nothing that says the Sound Content has expired. ? Edited November 15, 2023 by User 905133 1 Link to comment Share on other sites More sharing options...
Luc Posted November 15, 2023 Share Posted November 15, 2023 1 hour ago, chris.r said: There are no more fees or time restrictions for these downloads. This is fantastic news! 3 Link to comment Share on other sites More sharing options...
InstrEd Posted November 15, 2023 Share Posted November 15, 2023 5 minutes ago, Luc said: This is fantastic news! Yes it is. ?? 2 Link to comment Share on other sites More sharing options...
Frank Posted November 15, 2023 Share Posted November 15, 2023 Very good. Thanks 2 Link to comment Share on other sites More sharing options...
Kirean Posted November 15, 2023 Share Posted November 15, 2023 IK is on the right side of history! 5 1 Link to comment Share on other sites More sharing options...
MusicMan Posted November 15, 2023 Share Posted November 15, 2023 Wow.. that's a huge improvement.. nice timing right for Black Friday sales.. they're probably going to sell a bunch more now as that was definitely stopping people. 3 Link to comment Share on other sites More sharing options...
Niky Serrano Posted November 15, 2023 Share Posted November 15, 2023 So long time waiting for this!!! 3 Link to comment Share on other sites More sharing options...
PavlovsCat Posted November 15, 2023 Share Posted November 15, 2023 (edited) 14 hours ago, chris.r said: IK is pleased to announce a new version of the IK Product Manager available to improve the experience of all IK virtual instrument users. From today, you can reload any of your instrument sound files at any time with version 1.0.10 of the IK Product Manager. There are no more fees or time restrictions for these downloads. Until now, if you didn't or couldn't download all of your IK virtual instrument sounds files within a 180-day timeframe following registration, you'd be required to purchase a "Sounds Download Reactivation Credit" for an additional 180 days to download the sounds. We trust this new policy is welcome news for many IK users. We still recommend that you back up any sound files you download, but they'll be in IK Product Manager if you need them again. IK Multimedia Instructions To get the latest version, launch IK Product Manager and follow the prompts to update. Or for new installations, you can download IK Product Manager here. Thanks to my friend @Peter - IK Multimedia for advocating for this change. It's greatly appreciated! You're a hero to our little group here. I'm grateful. I have a few libraries I've put off spending $10 to re-download that I can now start using! Edited November 15, 2023 by PavlovsCat Link to comment Share on other sites More sharing options...
Bapu Posted November 15, 2023 Share Posted November 15, 2023 @Peter - IK Multimedia I foolishly bought 10 advance reloads and used 2 or 3. Do I get my money back? 5 Link to comment Share on other sites More sharing options...
dubdisciple Posted November 15, 2023 Share Posted November 15, 2023 This is awesome. I have not used Modo drums because i missed the window 3 Link to comment Share on other sites More sharing options...
PavlovsCat Posted November 15, 2023 Share Posted November 15, 2023 (edited) 7 hours ago, Bapu said: @Peter - IK Multimedia I foolishly bought 10 advance reloads and used 2 or 3. Do I get my money back? Unquestionably, you should be getting either a cash refund or that amount credited back. Please keep us updated. Edited November 15, 2023 by PavlovsCat Link to comment Share on other sites More sharing options...
HIBI Posted November 15, 2023 Share Posted November 15, 2023 There is no prompt to update if I start IK Product Manager version 1.0.9. Should I just run the latest installer and do overwrite installation, or should I uninstall the old one before installing? 1 Link to comment Share on other sites More sharing options...
chris.r Posted November 15, 2023 Author Share Posted November 15, 2023 28 minutes ago, dubdisciple said: This is awesome. I have not used Modo drums because i missed the window Same here! Stuck on v1 because upgrade to 1.5 CS was free but sample download expired ? 1 Link to comment Share on other sites More sharing options...
Niky Serrano Posted November 15, 2023 Share Posted November 15, 2023 7 minutes ago, HIBI said: There is no prompt to update if I start IK Product Manager version 1.0.9. Should I just run the latest installer and do overwrite installation, or should I uninstall the old one before installing? I suppose that you should to install the last version I'm going to do that 1 Link to comment Share on other sites More sharing options...
CSistine Posted November 15, 2023 Share Posted November 15, 2023 Still they did not fix the offline authorization! In the FAQ there is only the outdated explanation with the Authorization Manager for offline authorization and that does not work anymore! Bad, bad IK! ? 3 Link to comment Share on other sites More sharing options...
HIBI Posted November 15, 2023 Share Posted November 15, 2023 1 hour ago, Niky Serrano said: I suppose that you should to install the last version I'm going to do that Yeah, I have just run the latest installer to overwrite install and seems good. No duplicate found in the Control panel Programs and Features I was concerned about either. 1 1 Link to comment Share on other sites More sharing options...
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