Tay Zonday Posted August 8, 2019 Share Posted August 8, 2019 I am unable launch Cakewalk 2019.07 on my laptop. I made a video of the problem: Has anybody else had this problem? Link to comment Share on other sites More sharing options...
martsave martin s Posted August 8, 2019 Share Posted August 8, 2019 launch it clicking the cakewalk icon Link to comment Share on other sites More sharing options...
Tay Zonday Posted August 8, 2019 Author Share Posted August 8, 2019 3 minutes ago, martins said: launch it clicking the cakewalk icon Thanks! Launching from the desktop shortcut or actual .exe file causes the same outcome. So does running it as an administrator. Link to comment Share on other sites More sharing options...
Noel Borthwick Posted August 8, 2019 Share Posted August 8, 2019 Has the application actually installed properly? If you go to C:\Program Files\Cakewalk\Cakewalk Core do you see the program installed there? You may want to try uninstalling and reinstalling the app in case its a bootcamp issue. From your video it appears to be launching an installer rather than cakewalk itself. Link to comment Share on other sites More sharing options...
scook Posted August 8, 2019 Share Posted August 8, 2019 Have not seen this in some time. Did a search on the old forum and found this thread. It is a problem with a Yamaha Steinberg USB driver. I thought they fixed it with an update. Link to comment Share on other sites More sharing options...
MarianoGF Posted August 8, 2019 Share Posted August 8, 2019 (edited) Message deleted. Wrong thread? Edited August 8, 2019 by Mariano Germán Flores Link to comment Share on other sites More sharing options...
Tay Zonday Posted August 8, 2019 Author Share Posted August 8, 2019 1 hour ago, Noel Borthwick said: Has the application actually installed properly? If you go to C:\Program Files\Cakewalk\Cakewalk Core do you see the program installed there? You may want to try uninstalling and reinstalling the app in case its a bootcamp issue. From your video it appears to be launching an installer rather than cakewalk itself. Thanks! Yep. Cakewalk.exe is right there in C:\Program Files\Cakewalk\Cakewalk Core -- and when I click it, the same outcome happens. I already tried uninstalling/re-installing from Bandlab. EVENTUALLY, after an arduous wait (like twenty minutes), the installer times out with the error "Install server not responding" . . . after which the actual Cakewalk app is allowed to launch normally. But waiting twenty minutes every time I launch the app is not ideal ? 1 Link to comment Share on other sites More sharing options...
Noel Borthwick Posted August 8, 2019 Share Posted August 8, 2019 @Tay Zonday that is not our installer! We have no such message in Cakewalk. As scook mentioned above some driver is being loaded as part of Cakewalk initialization and is trying to install some software. You will have to track it down and remove it or properly installd it. Do you happen to have the Yamaha driver mentioned? Link to comment Share on other sites More sharing options...
Noel Borthwick Posted August 8, 2019 Share Posted August 8, 2019 An easy way to troubleshoot it when it's hanging is to open task manager and see what process is being launched when cbb starts up. That will lead you to the errant application Link to comment Share on other sites More sharing options...
Promidi Posted August 8, 2019 Share Posted August 8, 2019 I highly doubt this is an issue with Cakewalk itself, but it's a deeper Windows issue. I once had this with Microsoft office a little while a go. Running the program wanted to run the installer. On my PC, It turned out to be a corrupted installer tree in the registry. When this happened to me, I was able to track down the corrupted entries in the registry and delete them. I think it was somewhere in the installer tree in the registry where windows keeps track of your program installations. However, I am a former IT technician. Some of my troubleshooting and repair techniques were pretty complicated, so I would not recommend a non IT technician even attempt it. If you have a friend who knows exactly what they are doing, they might be able to solve this for you. An "end user" fix may be to do a system restore to a time when Sonar or CbB started correctly. Link to comment Share on other sites More sharing options...
Tay Zonday Posted August 9, 2019 Author Share Posted August 9, 2019 12 hours ago, scook said: Have not seen this in some time. Did a search on the old forum and found this thread. It is a problem with a Yamaha Steinberg USB driver. I thought they fixed it with an update. Ok this ended up being the problem. I'm not sure where I got the Yamaha Steinberg USB driver, but there it was on my installed programs list and recently updated. Uninstalling it fixes this problem. Thank you everybody for your help. This remains a strange incompatibility. Link to comment Share on other sites More sharing options...
Jim Roseberry Posted August 9, 2019 Share Posted August 9, 2019 If you have a Yamaha keyboard (Montage, ModX), it can function as both a MIDI controller and audio interface. Yamaha owns Steinberg... and users their audio interface/driver technology. When you load the drivers for your Yamaha keyboard, the "Yamaha Steinberg USB Driver is installed". FWIW, I've seen a similar issue when a Windows update was (first) released. In the short-term, had to roll-back to the previous Windows build (everything then worked fine). Long-term, the issue was resolved. Link to comment Share on other sites More sharing options...
Noel Borthwick Posted August 9, 2019 Share Posted August 9, 2019 4 hours ago, Tay Zonday said: Ok this ended up being the problem. I'm not sure where I got the Yamaha Steinberg USB driver, but there it was on my installed programs list and recently updated. Uninstalling it fixes this problem. Thank you everybody for your help. This remains a strange incompatibility. This would happen in any application that enumerates drivers like Cakewalk. I could probably write a test app that triggers the same result. Bottom line is that drivers shouldn't try and install software! Link to comment Share on other sites More sharing options...
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