henkejs Posted April 11, 2022 Share Posted April 11, 2022 (edited) When I start Cakewalk, but before I've opened a project, the blue Windows start circle starts spinning and won't stop no mater how long the screen is open. While it's spinning, the Windows Task Manager shows a lot of CPU activity and a small amount of disk activity for the Cakewalk process. Both will continue until I open a project, then everything settles down as soon as the project finishes loading. I thought at first Cakewalk might be running a VST scan, but automatic scans are disabled. Another odd symptom: if I leave Cakewalk open on the start screen while I switch to a web browser or a media player, I can't run any kind of video while the start circle is spinning in Cakewalk. Other applications run fine. I think this behavior started with the last Cakewalk update, at least I don't remember seeing it before. Has anyone else noticed this? I'm wondering what Cakewalk is doing while it's waiting for me to select a project and why it's preventing videos from running. Edited May 23, 2022 by henkejs Update title Link to comment Share on other sites More sharing options...
Glenn Stanton Posted April 11, 2022 Share Posted April 11, 2022 anti-virus is disabled for cakewalk? Link to comment Share on other sites More sharing options...
treesha Posted April 12, 2022 Share Posted April 12, 2022 (edited) 21 hours ago, henkejs said: Yes I have the spinning blue circle if cakewalk and any other video/audio is open. I don’t have it on the startup only if 2 audio users are open. I have followed the suggestions and settings in every thread here about other video/ audio wont work with cakewalk open with no success. But i also have the spinning blue circle along with not working which you are the first to mention. I have not 17 hours ago, Glenn Stanton said: anti-virus is disabled for cakewalk? so will try this. Edited April 12, 2022 by treesha Link to comment Share on other sites More sharing options...
henkejs Posted April 12, 2022 Author Share Posted April 12, 2022 18 hours ago, Glenn Stanton said: anti-virus is disabled for cakewalk? I looked to confirm the .exe was on the AV exception list. Then I decided to look at the processes that start up with Cakewalk. There were three instances of cakewalkstartscreen.exe running, so I added that file to the AV exception list. That did nothing to cure the perpetually spinning start circle problem. Now I'm wondering why Cakewalk needs to start three instances of cakewalkstartscreen.exe. Link to comment Share on other sites More sharing options...
Andrew Markham Posted April 12, 2022 Share Posted April 12, 2022 I have this issues also which appeared after last update, I have tried complete un-install re-install anti-virus not an issue for me anyways but yea blue circle spins will not load fully looking at task manger appears to be a process causes a huge cpu spike at start up when I start a new project however was able to get a previously saved project to load and function with in that project could not find anything in Event viewer still looking Link to comment Share on other sites More sharing options...
scook Posted April 12, 2022 Share Posted April 12, 2022 8 minutes ago, henkejs said: Now I'm wondering why Cakewalk needs to start three instances of cakewalkstartscreen.exe. The start screen is multi-threaded. When three processes are showing, there is only one instance of the start screen running. Link to comment Share on other sites More sharing options...
henkejs Posted April 12, 2022 Author Share Posted April 12, 2022 2 minutes ago, scook said: The start screen is multi-threaded. When three processes are showing, there is only one instance of the start screen running. OK, I'll ignore the start screen processes. The spinning start circle is still a problem, though. It makes the mouse pointer sluggish, probably from the heavy CPU draw while Cakewalk is waiting for me to select a project. Link to comment Share on other sites More sharing options...
scook Posted April 12, 2022 Share Posted April 12, 2022 Capturing a hang dump might help May also want to try opening a project instead of just launching the DAW. If the DAW opens, check the folder the media browser is opening for zip files. Link to comment Share on other sites More sharing options...
henkejs Posted April 12, 2022 Author Share Posted April 12, 2022 36 minutes ago, scook said: Capturing a hang dump might help May also want to try opening a project instead of just launching the DAW. If the DAW opens, check the folder the media browser is opening for zip files. Thanks for the suggestions. Double-clicking a project name opens the project OK. There are no zip files in the media browser folder or subfolders. Finally, Cakewalk rarely hangs completely for me, though it often displays "unresponsive" briefly while opening a project. Next time I get a hang, I'll use procdump to generate a minidump file. Link to comment Share on other sites More sharing options...
Andrew Markham Posted April 12, 2022 Share Posted April 12, 2022 I may just roll back update for now so I can use it was not an issues before update there's a rollback link if your still having issues Link to comment Share on other sites More sharing options...
henkejs Posted April 12, 2022 Author Share Posted April 12, 2022 1 hour ago, Andrew Markham said: I may just roll back update for now so I can use it was not an issues before update there's a rollback link if your still having issues I rolled back to the previous update just now and that didn't fix the problem. 1 Link to comment Share on other sites More sharing options...
Andrew Markham Posted April 12, 2022 Share Posted April 12, 2022 I also tried the roll back same for me also didn't fix the issues I put in a support ticket with troubleshooting logs and crash dump file to see if support can assist 2 Link to comment Share on other sites More sharing options...
Andrew Markham Posted April 13, 2022 Share Posted April 13, 2022 ok , so I decided to completely re-install Windows 10, to see if a fresh install would do the trick be sided I needed to badly cleanup my computer, after the re-install I ran all the windows update, Bios update, hardware drivers updates, re-installed Cakewalk at first still presented the same issues Found I didnt have audio interface drivers configure correctly and also ASIO4ALL was also appearing to be an issues I first set settings to see cakewalk images which seems to be working now then I added My Behringer Audio interface with correct drivers see image and now seems everything is working as it should loading properly not really sure what was really causing the issues I am also working with cakewalk support to troubleshoot further Link to comment Share on other sites More sharing options...
henkejs Posted May 23, 2022 Author Share Posted May 23, 2022 If anyone else experiencing this problem is using a Focusrite audio interface, try installing the new drivers available on the Focusrite web site. I installed this morning, and the problem went away. Link to comment Share on other sites More sharing options...
FloridaGuy Posted November 26, 2022 Share Posted November 26, 2022 What work for me was removing the Realtek ASIO driver from the Windows registry. This Realtek ASIO driver is known to cause issues. After removing it I was finally able to select my Behringer ASIO driver in Cakewalk and the blue spinning circle went away. I hope this helps someone. https://helpcenter.steinberg.de/hc/en-us/articles/206633450-How-to-delete-old-ASIO-device-entries Link to comment Share on other sites More sharing options...
John Deacon Posted July 5, 2023 Share Posted July 5, 2023 Re-installing the Focusrite Control (Focusrite Control - 3.6.0.1822_0.exe here in July 2023) worked for me. I had the issue both when opening with no project and when opening with a project. Cakewalk would take a couple of minutes with the spinning blue circle before the information panels would start displaying and the start screen or the project would open. Link to comment Share on other sites More sharing options...
John Deacon Posted July 5, 2023 Share Posted July 5, 2023 12 minutes ago, John Deacon said: Re-installing the Focusrite Control (Focusrite Control - 3.6.0.1822_0.exe here in July 2023) worked for me. I had the issue both when opening with no project and when opening with a project. Cakewalk would take a couple of minutes with the spinning blue circle before the information panels would start displaying and the start screen or the project would open. Although MIDIOX saw these as new devices and I had to re-do my profiles. Take screen shots if you use MIDIOX and are about to change drivers. Link to comment Share on other sites More sharing options...
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