David A Ludwig Posted April 13, 2021 Share Posted April 13, 2021 Title says it all. Save a project. Select all tracks, export audio, click ok, the progress bar comes up, and before any sound, crash to desktop. Seems to be random, happened on two projects that are not similar in terms of plugins, instruments. I updated my motu m4 driver and firmware, didn't help. Any ideas? Thanks. Link to comment Share on other sites More sharing options...
scook Posted April 13, 2021 Share Posted April 13, 2021 If there is no crash dump to submit to support, look in the Windows event log to see if there is any indication of the crash. Link to comment Share on other sites More sharing options...
David A Ludwig Posted April 13, 2021 Author Share Posted April 13, 2021 found two dumps. i tried to attach, tells me i can only upload 4.88MB, one is 5 the other is 15 Link to comment Share on other sites More sharing options...
Xoo Posted April 13, 2021 Share Posted April 13, 2021 Try zipping them first, Link to comment Share on other sites More sharing options...
scook Posted April 13, 2021 Share Posted April 13, 2021 Not sure where you are trying to attach the files. There is a section in the link above called Sending the dump file to Cakewalk for analysis offering suggestions on where to upload the files. Zipping dumps often significantly reduces their size. Link to comment Share on other sites More sharing options...
David A Ludwig Posted April 13, 2021 Author Share Posted April 13, 2021 (edited) Sorry, haven't been down this road before. I'll file a ticket and upload properly tomorrow. Edited April 14, 2021 by David A Ludwig 1 Link to comment Share on other sites More sharing options...
Noel Borthwick Posted April 14, 2021 Share Posted April 14, 2021 You can upload the zipped dump to any sharing service like google drive and send a link. Link to comment Share on other sites More sharing options...
David A Ludwig Posted April 19, 2021 Author Share Posted April 19, 2021 I uploaded the file when I created the ticket. They responded by telling me to uninstall and reinstall cbb. Haven't had a chance to do that yet. Link to comment Share on other sites More sharing options...
David A Ludwig Posted April 20, 2021 Author Share Posted April 20, 2021 Uninstalled and reinstalled. No luck. Same crash. Link to comment Share on other sites More sharing options...
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