Andres Medina Posted September 11, 2020 Share Posted September 11, 2020 Hi! Despite the last update, Bdlb still crashes when deleting an instance of Vienna Synchron Player. Only happens to me with this particular plugin. Enclosed the minidump file. Thanks! 1 Link to comment Share on other sites More sharing options...
Noel Borthwick Posted September 11, 2020 Share Posted September 11, 2020 @Andres Medina your file did not attach. Please PM the file to me. Link to comment Share on other sites More sharing options...
Andres Medina Posted September 11, 2020 Author Share Posted September 11, 2020 2 minutes ago, Noel Borthwick said: @Andres Medina your file did not attach. Please PM the file to me. Sure! ... sorry, how do I send a PM? didn't find the link - Untitled_09102020_191231.dmp Link to comment Share on other sites More sharing options...
Noel Borthwick Posted September 11, 2020 Share Posted September 11, 2020 Hi @Andres Medina thanks for sending the dump. I looked at it and it does seem to be a crash in our code when destroying some automation parameters. However we'll probably need the plugin to try and reproduce the issue. Does this happen even when starting with a new project and simply inserting and deleting this plugin? If its project specific you may need to send us the project file to try and reproduce it. We'll investigate it further for next release. Link to comment Share on other sites More sharing options...
mdiemer Posted September 11, 2020 Share Posted September 11, 2020 The Vst3 version always crashes for me. the Vst 2 works fine. Link to comment Share on other sites More sharing options...
Andres Medina Posted September 12, 2020 Author Share Posted September 12, 2020 23 hours ago, Noel Borthwick said: Hi @Andres Medina thanks for sending the dump. I looked at it and it does seem to be a crash in our code when destroying some automation parameters. However we'll probably need the plugin to try and reproduce the issue. Does this happen even when starting with a new project and simply inserting and deleting this plugin? If its project specific you may need to send us the project file to try and reproduce it. We'll investigate it further for next release. Hi Noel, thanks for your answer. Good to know that there is an explanation! The crash happens every time I delete a Synchron Player instance, no matter if it's a new project or not. It happens every time, so it's very easy to reproduce. In the meanwhile, I'll try the VST2 plugin instead of the VST3, as suggested by other user. Link to comment Share on other sites More sharing options...
Andres Medina Posted September 12, 2020 Author Share Posted September 12, 2020 On 9/11/2020 at 10:56 AM, Noel Borthwick said: Hi @Andres Medina thanks for sending the dump. I looked at it and it does seem to be a crash in our code when destroying some automation parameters. However we'll probably need the plugin to try and reproduce the issue. Does this happen even when starting with a new project and simply inserting and deleting this plugin? If its project specific you may need to send us the project file to try and reproduce it. We'll investigate it further for next release. Hi, Noel. I’ve got some new information: The crash occurs only when deleting an instance of the Vienna Synchron Player Plugin AND USING IN ANY WAY IN COMBINATION WITH TRACK TEMPLATES (Save track template / load track template), as long as there are TWO instances of the plugin loaded using track template commands, and deleting the second of any of the instances - WEIRD! When inserting the plugin from the Insert/Soft Synth menu, it works fine, no matter how many instances are loaded in the project, as long as Track Templates are not involved. BdLb crashes in the same way when Saving Track Templates, as I reported in another post. To reproduce the crash: 1. Insert Synchron Player 2. Create (save) a track template Close BdLab, Re Open 3. Insert Synchron Player track template Instance #1 4. Insert Synchron Player track template Instance #2 5. Delete one Instance of Synchron Player 6. (sometimes Bdlb crashes here) 7. Delete second instance of Synchron Player 8. (More Often BdLab crashes here) Enclosed a new mini dump file. Untitled_09122020_145435.dmp 1 Link to comment Share on other sites More sharing options...
Noel Borthwick Posted September 14, 2020 Share Posted September 14, 2020 On 9/12/2020 at 4:00 PM, Andres Medina said: Hi, Noel. I’ve got some new information: The crash occurs only when deleting an instance of the Vienna Synchron Player Plugin AND USING IN ANY WAY IN COMBINATION WITH TRACK TEMPLATES (Save track template / load track template), as long as there are TWO instances of the plugin loaded using track template commands, and deleting the second of any of the instances - WEIRD! When inserting the plugin from the Insert/Soft Synth menu, it works fine, no matter how many instances are loaded in the project, as long as Track Templates are not involved. BdLb crashes in the same way when Saving Track Templates, as I reported in another post. To reproduce the crash: 1. Insert Synchron Player 2. Create (save) a track template Close BdLab, Re Open 3. Insert Synchron Player track template Instance #1 4. Insert Synchron Player track template Instance #2 5. Delete one Instance of Synchron Player 6. (sometimes Bdlb crashes here) 7. Delete second instance of Synchron Player 8. (More Often BdLab crashes here) Enclosed a new mini dump file. Untitled_09122020_145435.dmp 3.8 MB · 0 downloads @Andres Medina thanks that is useful info. I've contacted Vienna for a license of the Synchron player but will also look into the templates steps and see if I can spot something wrong. 1 Link to comment Share on other sites More sharing options...
Andres Medina Posted September 26, 2020 Author Share Posted September 26, 2020 On 9/14/2020 at 7:59 AM, Noel Borthwick said: @Andres Medina thanks that is useful info. I've contacted Vienna for a license of the Synchron player but will also look into the templates steps and see if I can spot something wrong. Hi Noel: Here is some additional info: the crashes occurs using the VST3 versions. Apparently with the VST2 there is no problem - Good luck! 1 Link to comment Share on other sites More sharing options...
Noel Borthwick Posted October 6, 2020 Share Posted October 6, 2020 @Andres Medina I was finally able to get Syncron installed and have reproduced and fixed the crash issue. Thanks for reporting this! The problem is actually not related to Syncron at all and I am able to reproduce it with any VST3 plugin. (The issue occurs with any VST but is easier to reproduce with a VST3) The fix will be in our next release. 2 2 Link to comment Share on other sites More sharing options...
Andres Medina Posted October 7, 2020 Author Share Posted October 7, 2020 Wow, that is good news Noel! Thanks for the work involved. --- Glad to help! 1 Link to comment Share on other sites More sharing options...
Matthew Simon Fletcher Posted October 11, 2020 Share Posted October 11, 2020 Great news! I've been experiencing issues relating to crashes with Vienna Pro/track templates, so I assume this is the same root cause. Thanks for the investigation - I look forward to this being resolved. Best wishes, Matthew Link to comment Share on other sites More sharing options...
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