Zedi10 interface driver problem

[Branko 0]

I just got ZEDi10FX, a nice mixer that works as an audio interface as well.

https://www.allen-heath.com/ahproducts/zedi-10/

Tried recording in Cakewalk and the sound is metalic, distorted. Checkd on driver and it was set to WASAPI Shared, tried to switch to ASIO and got this error:

Realtek ASIO

This driver is known to be incompatible with Cakewalk. Continuing to use this driver may lead to instability.

For best results, we recommend switching to a compatible ASIO or WASAPI Windows driver.

Would you like to switch to WASAPI mode now?

I had to switch back to WASAPI because if I leave it with ASIO, Cakewalk becomes almost unresponsive.

Has anyone has this situation with some gear?
I have no idea what to do here? CW is useless with this interface as it is.

[scook 4,891]

Did you install the ASIO driver from https://www.allen-heath.com/ahproducts/zedi-10/?

Here are the instructions https://www.allen-heath.com/media/ZEDi-USB-Windows-Driver-Help.pdf

Once the driver is installed:

• reboot,
• run the DAW,
• select the ASIO driver mode in Preferences > Audio > Playback and Recording and
• select the zedi-10 in Preferences > Audio > Devices.

[bobpatrick 0]

Branko, did you ever solve this issue? I am having the same problem despite having the proper drivers installed. It happens in the Cubase software that comes with the mixer too.

I’m wondering if I bought a defective unit.

[Byron Dickens 1,741]

I don't think Branko is going to answer; he hasn't been back.

[bobpatrick 0]

Thanks for replying.

I dusted off an old laptop, installed CW, and tried it there. No issues. So, seems the problem is my PC, not the mixer.

[Starship Krupa 4,375]

19 hours ago, bobpatrick said:

seems the problem is my PC, not the mixer.

Realtek is the maker of the onboard sound device in most PC's. Some Realtek driver installers include an ASIO driver for the Realtek chip, which if it worked correctly would be a great thing, but it usually gets the kind of result you are seeing.

You don't want to use your onboard sound chip anyway, so follow scook's instructions:

On 7/9/2022 at 1:52 PM, scook said:

• select the ASIO driver mode in Preferences > Audio > Playback and Recording and
• select the zedi-10 in Preferences > Audio > Devices.