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Bug: u-He Diva synth does not remember certain settings

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The soft synth Diva by u-He forgets the quality settings when closing and opening a session... should I report this to u-He directly or is there some Cakewalk-specific debugging that only the Bakers can assist with?

I'm running the latest Diva (v1.4.4.9709) and Cakewalk 2021.01.

It's the Accuracy and Offline Acc settings that never save, and always seem to reset back to Great and Same:

image.png.e2f46921b0ea3b70a8deed3d8a2ef65b.png

Thanks for a great DAW!

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4 hours ago, Noel Borthwick said:

This would be a plugin specific issue so we wouldn't be able to assist with it.

Thanks, I will contact u-He about it.

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@Noel Borthwick I reached out to u-He about this bug, and they said this:

Quote

"this information isn't stored in Diva, but in the project file of your DAW.
We can certainly try to reproduce, but it makes more sense to ask the developers of
Cakewalk if they can look inside such a large project file and find out if the stored info
about the settings are "corrupted" in some way."

What is the best way to proceed? Is it "easier" for you to look at / debug this from an integrated DAW loading perspective, or should I ask u-He to continue?

Another thought: could my problem with u-He Diva be something similar to the u-He Presswerk VST process call issue that you discussed a couple of weeks ago? (Although in that discussion you specifically mentioned the VST3 SDK, but my problem occurs with the VST2 version. I haven't tested the VST3 version.)

Thanks!

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Can you PM me the contact for the person you are working with? I will get in touch and try and understand more.

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11 minutes ago, Noel Borthwick said:

Can you PM me the contact for the person you are working with? I will get in touch and try and understand more.

Great, thanks Noel. PM sent! 👍

Let me know if you need any more info or project file for repro.

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