David A Ludwig 13 Posted April 13, 2021 Title says it all. Save a project. Select all tracks, export audio, click ok, the progress bar comes up, and before any sound, crash to desktop. Seems to be random, happened on two projects that are not similar in terms of plugins, instruments. I updated my motu m4 driver and firmware, didn't help. Any ideas? Thanks. Share this post Link to post Share on other sites
scook 4,774 Posted April 13, 2021 If there is no crash dump to submit to support, look in the Windows event log to see if there is any indication of the crash. Share this post Link to post Share on other sites
David A Ludwig 13 Posted April 13, 2021 found two dumps. i tried to attach, tells me i can only upload 4.88MB, one is 5 the other is 15 Share this post Link to post Share on other sites
kperry 1,345 Posted April 13, 2021 Try zipping them first, Share this post Link to post Share on other sites
scook 4,774 Posted April 13, 2021 Not sure where you are trying to attach the files. There is a section in the link above called Sending the dump file to Cakewalk for analysis offering suggestions on where to upload the files. Zipping dumps often significantly reduces their size. Share this post Link to post Share on other sites
David A Ludwig 13 Posted April 13, 2021 (edited) Sorry, haven't been down this road before. I'll file a ticket and upload properly tomorrow. Edited April 14, 2021 by David A Ludwig 1 Share this post Link to post Share on other sites
Noel Borthwick 3,791 Posted April 14, 2021 You can upload the zipped dump to any sharing service like google drive and send a link. Share this post Link to post Share on other sites
David A Ludwig 13 Posted April 19, 2021 I uploaded the file when I created the ticket. They responded by telling me to uninstall and reinstall cbb. Haven't had a chance to do that yet. Share this post Link to post Share on other sites
David A Ludwig 13 Posted April 20, 2021 Uninstalled and reinstalled. No luck. Same crash. Share this post Link to post Share on other sites
