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bayoubill

Apology - I Forgot Which Forum I Was On

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nope it's still showing I bought Artist in 2019Haven't heard anything since they said my account was being reviewed early this morning

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You would think that with an invoice that would be that was needed. Your Professional version shows up and all is fine with it?

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But it's dated Nov 2019. I think because of that they listed the registered date for Artist at Apr 2019.  That's not when I registered it! No one on their forum I talked to  waited this long to get something fixed

Edited by bayoubill

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according to my products Professional was registered Nov 2019. It doesn't show when I bought the license 

Edited by bayoubill

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11 hours ago, bayoubill said:

according to my products Professional was registered Nov 2019. It doesn't show when I bought the license 

Could that date be when the person you bought the license from first registered ? is that the way they do it over there ?

 

Kenny

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Maybe offering a free interpretive dance in 4K would help? 

 

Second thought, scratch that idea.

  • Great Idea 1

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55 minutes ago, kennywtelejazz said:

Could that date be when the person you bought the license from first registered ? is that the way they do it over there ?

 

Kenny

Yes Kenny, The thing is they assumed since I bought pro in Nov 2019 that I must have bought Artist in Apr 2019. How else could that be how it happened

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Sheesh, this isn't a very good advert for their obvious lack of any customer care Bill. 

Do they have a toll-free number you could call, just to prompt them into some sort of action?

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ye could try PM Craig Anderton if they don't help you (don't know if he's still involved with Presonus though)

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I have the receipt to prove it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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11 minutes ago, bayoubill said:

I have the receipt to prove it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

THIS IS THE CAKEWALK FORUM 

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The receipt I have is from Sweetwater. It shows what I bought, when I bought it, and how much I paid for it

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1 minute ago, bayoubill said:

Sheens ;

I apologize for my posts 

sorry

no Bill you're awesome. no worries...keep 'm coming ! 

Metallic-Offbeat-Kentrosaurus-size-restr

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But it's ALL MY FAULT!!

I have chronic amnesia

Am a maroon

Am from Louisiana

I know Bapu

I know Greg

I could go on and on and on but that's not important right now which reminds me! 

I refuse to join any club that would have me as a member! 

Ya know there's one way to find out if a man is honest - ask him. If he says, 'Yes,' you know he is a crook.
But in my case I Am desparate to have people think I don't care what people think  that I don't care what people think 

Edited by bayoubill

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3 minutes ago, bayoubill said:

I know Bapu

First world problem right there.

  • Haha 1

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@bayoubill If you have an account, have you tried Twitter? They're quite active right now (in the general sense), promoting SO5.

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1 minute ago, antler said:

@bayoubill If you have an account, have you tried Twitter? They're quite active right now (in the general sense), promoting SO5.

I don't know anything about Twitter. Wouldn't know how

I did call Sweetwater and told one of the reps there all about it. He couldn't believe I haven't  gotten the upgrade.

He's going to pass it on the one of the department heads and they're going to call me. Those guys at Sweetwater are great

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