Marcello VIOLANTE Posted June 4, 2020 Share Posted June 4, 2020 (edited) Hi All, Very glad to join this amazing community. I failed to download / install Add-ons / Studio Instruments Suite supposed to be available through Bandlab Assistant. My config is PC under Windows 10 Fr Version. Issue is : When I click on "Add-ons Install"Topic, pop-up menu appears with several add-ons to select using checkox. Following this, download / install of selected add-ons is supposed to start, clicking on "Install" button but nothing happens at this time. Has anyone ever had the same issue ? Many thanks in advance for your help. Edited June 4, 2020 by Marcello VIOLANTE add information on PC Config. Link to comment Share on other sites More sharing options...
Zaquria Posted June 4, 2020 Share Posted June 4, 2020 18 minutes ago, Marcello VIOLANTE said: Hi All, Very glad to join this amazing community. I failed to download / install Add-ons / Studio Instruments Suite supposed to be available through Bandlab Assistant. My config is PC under Windows 10 Fr Version. Issue is : When I click on "Add-ons Install"Topic, pop-up menu appears with several add-ons to select using checkox. Following this, download / install of selected add-ons is supposed to start, clicking on "Install" button but nothing happens at this time. Has anyone ever had the same issue ? Many thanks in advance for your help. Run the "Bandlab Assistant" in administrator mode and it should work. Link to comment Share on other sites More sharing options...
Marcello VIOLANTE Posted June 4, 2020 Author Share Posted June 4, 2020 Thanks Dear Friend, But I missed to precise that, yesterday evening, I already : - configured FW to allow public connection to Bandlab Assistant & disabled Antivirus Scan during operation, - Executed Bandlab in Administrator mode (using right click on launcher icon ...) But failed ... I probably have to reinstall Bandlab Assistant and change download Directory path which is pointing currently to .AppData\Roaming ... Many thanks for your help. Link to comment Share on other sites More sharing options...
zakoul Posted June 4, 2020 Share Posted June 4, 2020 (edited) I have the same problem. Cakewalk installs, but nothing happens when installing add-ons. I check the boxes with Studio Instruments Suite and Drum Replacer, click "install" and nothing happens. Can I download Studio Instruments Suite and Drum Replacer separately? https://youtu.be/G6C0FZwxbrw Edited June 4, 2020 by zakoul Link to comment Share on other sites More sharing options...
Marcello VIOLANTE Posted June 4, 2020 Author Share Posted June 4, 2020 Dear Friends, Root cause should be on Bandlab Services side if I well understand : I will try again tonight Link to comment Share on other sites More sharing options...
scook Posted June 4, 2020 Share Posted June 4, 2020 BA handles all download. I just checked and it appears this has been recently fixed. @Marcello VIOLANTE and @zakoul try again FWIW, I have never found it necessary to run BA or CbB as administrator. There are some old plug-ins that, depending on how they are installed and configured, need elevated privileges but running the DAW as a administrator is rarely necessary. Link to comment Share on other sites More sharing options...
zakoul Posted June 4, 2020 Share Posted June 4, 2020 Download has gone !!! I didn’t do anything, apparently the problem was on the side of BandLab. Link to comment Share on other sites More sharing options...
Jonathan Sasor Posted June 4, 2020 Share Posted June 4, 2020 2 hours ago, zakoul said: Download has gone !!! I didn’t do anything, apparently the problem was on the side of BandLab. Everything should be back in order now. There were some server side issues with delivering the installers have now been resolved. Link to comment Share on other sites More sharing options...
Marcello VIOLANTE Posted June 5, 2020 Author Share Posted June 5, 2020 Dear Friends, Issue solved ! As you already mentionned, I do confirm that problem was on Bandlab Services side. Studio Instruments Suite has been successfully downloaded and installed on my pc. Go ahead with music creation ! :) 1 Link to comment Share on other sites More sharing options...
DigitBlues Posted June 2, 2021 Share Posted June 2, 2021 I have exactly the same problem reported by Marcello. This problem re-surface a year later. I hope Bandlab staff is able to look into their server again. Peter Link to comment Share on other sites More sharing options...
ERAD Posted October 23, 2021 Share Posted October 23, 2021 What a POS your downloader is. 2 Link to comment Share on other sites More sharing options...
scook Posted October 23, 2021 Share Posted October 23, 2021 3 minutes ago, ERAD said: What a POS your downloader is. You know there is a completely new one available here 1 1 Link to comment Share on other sites More sharing options...
Byron Dickens Posted October 23, 2021 Share Posted October 23, 2021 (edited) 27 minutes ago, ERAD said: What a POS your downloader is. You created a whole account just so you could post that? What do you mean "our" downloader? This is a user forum. "We" aren't the ones who created the software or it's downloader. Not to mention that this thread was over and done with more than a year ago. Edited October 23, 2021 by bdickens 1 1 Link to comment Share on other sites More sharing options...
Alan Tubbs Posted October 23, 2021 Share Posted October 23, 2021 Sometimes OP means one post. 1 Link to comment Share on other sites More sharing options...
Darasimi Posted July 21, 2023 Share Posted July 21, 2023 I've been installing adds on for the first day for about 2 hours and the second again for more that 5 hours it's not gonna finish installing, it keep getting stucked at 3/5. ?? Link to comment Share on other sites More sharing options...
Starship Krupa Posted July 21, 2023 Share Posted July 21, 2023 7 hours ago, Lord Tim said: Except for a couple of specific cases, there's no need to use Bandlab Assistant and it can be safely uninstalled. One of those cases being if you want to be able to access the big ol' library of loops.... I tend to forget that the BandLab Assistant has uses other than messing up Cakewalk installs. Link to comment Share on other sites More sharing options...
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