After updating via the link in your first reply, making sure Windows Firewall gave full internet access to Bandlab Assistant and Cakewalk, logging into Bandlab manually via Firefox to see if that might help, and still getting nowhere, this authoritative and false statement led me to uninstall and look for something better. But the uninstall process may help others. When uninstalling Bandlab Assistant both 6.0.0 and 6.4.1 appeared in Add or Remove Programs. Attempting to remove 6.0.0 removed 6.4.1, leaving a phantom 6.0.0. Attempting to remove this phantom results in an error message that Windows can't find the uninstall exe. But 6.0.0 is still using 211MB on the drive somewhere. Anyway, good luck actually fixing this problem for others.
