lrina18

Thanks Promidi -- zapped everything on the computer and started over --- hahahaha.... I'm up and running and thank you for the support....

That is the 4-step process that 1. downloads the .exe file. When I attempt to open the .exe - it automatically shoots to ~30% setup/install -- but stays there forever; no progress...

Thanks for the response.... Download: 25 Mbps; cleared cache; tried on Google Chrome with same result.... the assistant.exe file does not budge one bit.

I have allowed the .exe file to sit for 24hrs but the installation is not advancing beyond 30%,,, I do not have a clue why?