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Souterrain

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Posts posted by Souterrain

  1. I'm quite surprised my comment was seen as so negative. The guy is called Dirk, he's constantly trolling with his deals and changing conditions. So "dirk move" is a bit of a pun, nothing more. I found it quite ironic, that he leaves the company with a deal while suspending the monthly voucher in the process.

    I do have my problems with him though. I am a member of his facebook group and his actions there were more than questionable. He published private messages of complaining users to openly ridicule with his crownies. I am not a fan of the word toxic, but that behavior IMO clearly qualifies.

    • Like 2
  2. 1 hour ago, cclarry said:

    That's the normal price.  That upgrade is not included in this sale.  Only the 3 products above are on sale

    I knew it, I had suspected they'd leave out the upgrades. Very disappointing IMO! I already skipped 5 because the deal was just 30% instead of the usual 50% the years before and was ready to jump back on.

    • Like 1
  3. I got a very nice answer from support. Technically they confirmed I was only eligible to upgrade to rx10 standard, but said they'd happily do an exception and offer me the advanced version for free! So if anyone's in the same position, go ahead and contact them!

    • Like 5
  4. 41 minutes ago, burtles101 said:

     It was the first email that I received from them earlier this morning. Here's a link to the online version of what was in the email.

    http://m.news.izotope.com/rest/head/mirrorPage/@LHoILiLWEpyRjoXgqb__wJtdkiKxQ0F9PJqgjvB8DTlpPr2IxV43MU0BX8BnBqyV_-4-pviVUZvm2PZ7A6gidXpdnPbTXaFYzPtw8NwFz5gzjIKX.html?deliveryName=2022.09.07RX10andOzone10LaunchRXLaunch_Fulfillment_EMAIL

     

    However, I just received another email from them this afternoon, and the small print now says this ,"*If you bought iZotope Everything Bundle from June 1 to August 3, 2022, you will receive a FREE upgrade to RX 10 Standard as part of your license for Music Production Suite 5 Universal Edition."

    Here's the link for that one.

    http://m.news.izotope.com/rest/head/mirrorPage/@ojdn2KskHvNm0BnHk6fHb_UJvl90RYAIhxuLeBucsf1aMh9l2FFPtP48i-V3fcEUDknlfCQbZ8dCIzLzePsRXyvsiEsuAVJuJf5-8Hp1VqxMxDa0.html?deliveryName=2022.09.07RX10andOzone10LaunchRXLaunch_FulfillmentEBRedo_EMAIL

     

    This is such a trash move on their part. They should have stated this upfront, unless they did and I missed it somehow.

    I suppose they mean people who bought RX9 Advanced on its own, not within a bundle. And yes, that would be pretty trashy, everything bundle should mean everything.

    Well, I hope support will do the good thing..

  5. 3 hours ago, burtles101 said:

    I also purchased the Everything bundle and have been given the RX 10 Standard as well. I assumed that I would be getting the advanced version.  After reading the small print in the email that I received from iZotope, it basically says that I should receive the Advanced version.

     

    Here's what it says, "*If you bought RX 9 Standard you will receive RX 10 Standard FREE; If you bought RX 9 Advanced you will receive RX 10 Advanced FREE; If you bought RX Post Production Suite 6 you will receive RX Post Production Suite 7 FREE; If you bought iZotope Everything Bundle you will receive a FREE upgrade to RX 10 Advanced."

     

    Guess I'll have to hit up support and see if they can fix this.

    That'S interesting, what email was that? Can't seem to find it.

  6. 1 hour ago, simon said:

    the email they sent out on the 25th of August said:

    "And, best of all, as an owner of the iZotope Everything Bundle you’ll automatically get both of these powerful updates as soon as they’re available and at no extra cost."

    it's a bit dishonest to then give you a different/cheaper version as an update IMO.   I only bought the Everything Bundle for the free updates to v10..I had everything anyway.  I won't be that pleased if they were trying to be sneaky.

    Izotope support are normally pretty good (slow but good), so let's see what they say

    Yeah, the problem is, they meant the versions within MPS 5. So yes, we will get Ozone 10 Advanced but only RX 10 Standard. I hope since some of us bought the everything bundle pretty recently (less than 3 months ago), Izotope will be king enough to make us whole ;)

    • Like 2
  7. 1 hour ago, kevin H said:

    Same here.  Let me know if you get it :)

    I don't have an answer yet, but there's a loyalty offer for 149,- euros that ends on october 11th. Free would be nicer..

     

  8. 11 hours ago, abacab said:

    Did you go that route, or just hearsay...?

    I bought the everything update via plugin discount yesterday. Worked fine, I'm pretty sure Izotope couldn't care less. This is not the first "mistake" and it works, even taking advantage of those mistakes I spent about 400$ on Izotope products this year, so.... ;)

    • Like 1
    • Haha 1
  9. 15 minutes ago, telecode 101 said:

    I love MODO Drums. (But then again, I am a drum VI addict). I have issue that there is not upgrade path. I would not be able to use it with just 2 kits. Depending on what music you make. My most used at bubinga, jazzy, grungy, and studio. Good luck.

    Yes, no good upgrade path is also an issue. I would be eligible for the 199,- crossgrade, maybe there's gonna be a deal on that as well.

  10. 1 minute ago, cclarry said:

    When you consider that 1 EZX Expansion, or one Adpak from XLN are TWICE this price...
    2 kits for $40 seems reasonable

    Yeah I know, IF I could choose. Or buy further kits one by one. Also this a deal price, I never paid that much for an Adpak . I really think IK Multimedia could sell a lot more using a one kit at a time + kitpieces model. But still, I'm on the fence :D

     

    • Like 2
  11. Didn't they say the quick turnaround from v10 to v11 was because of mac problems? So they basically had to make a new version because of that, but v11 was supposed to stay longer. Well I guess they thought a year is long enough. This is a really sketchy business model

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