oldie

2 hours ago, Jonathan Sasor said:

It would appear something is intermittently getting hung up with BandLab Assistant between downloading and actually launching the installer. As you saw, it downloads successfully, which means you can manually run the installer fine. This shouldn't have anything to do with admin privileges or not. If you don't want to manually launch the installer, generally if you quit BA and try it again a couple times, it should ultimately go through, but manually launching the installer file would be the workaround. 

Ah of course - I didn't actually try running the installer without clicking Run as Admin. Thanks.

I just had a thought - I ran the update .exe manually as Administrator.  Bingo! Updated no problem in about 2 minutes. Weird because I thought I had admin rights but maybe something got changed when I upgraded to W10 from 7 earlier this year.

Maybe all these other people have been having a similar issue?

{edit} Just checked I do have admin rights so not sure what is going on here??

Hi,

First a thank you for keeping this product going, I've been a Sonar user since 1.0 and it's great that you've rescued it and keep developing it.

I'm trying to upgrade to 2020.08 and like a few others I am getting a hang at the 'Installing' stage. I left it for an hour and when I couldn't see any activity in Task Manager I rebooted and tried again, same result.

I've read the posts above and tried looking in the Bandlab download folder to make sure I have the right file, and I think I do (Cakewalk_by_BandLab_Update_Setup_26.08.0.100.r1.exe).

I checked I have the latest version of the assistant, and as far as I can see I do (there is no option to update on the Apps tab).

I'm on W10 Home 1909, build 18363.1016 and Cakewalk 2020.05.

In the past I have never managed to get the Assistant to upgrade itself, I always have to uninstall and download the latest, but Cakewalk has always updated fine before this.

I would rather not have to reinstall Cakewalk from scratch to get this update, anyone have any ideas?