Dreamstation

Hi - my thanks if you can help - I feel like I've set this right in the metronome settings, but it's just not doing a count-in. At the start of the project or anywhere else. It just starts playing, no count-in. The count-in works for recording though. I have the button illuminated up the top of the screen; I've ticked the playback button in the settings, set for a measure. Only works on recording. Any idea where I'm going wrong or can someone get this working on their projects? Cheers :-)