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adrian.crossan

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Posts posted by adrian.crossan

  1. 2 hours ago, pwalpwal said:

    this looks like a referenced js library file isn't there/didn't load

    Looking at the file mentioned in stack trace, app.asar contains the javascript. There is an object called analytics, with a function called sendRequest, so this is probably the cause of the problem.

  2. 12 hours ago, Jesse Jost said:

    5.0.3 enables the 'Download Stems' feature, plus a few bug fixes. More on that feature here:

    https://www.cakewalk.com/Documentation?product=Cakewalk&language=3&help=NewFeatures.02.html

    Self update fails with the following log entries:

    [2019-01-24 00:15:17.606] [info] Checking for update
    [2019-01-24 00:15:18.613] [info] Found version 5.0.3 (url: BandLab Assistant Setup 5.0.3.exe)
    [2019-01-24 00:15:18.619] [error] Error: TypeError: analytics.send is not a function
        at NsisUpdater.autoUpdater.on (C:\Users\Me\AppData\Local\Programs\bandlab-assistant\resources\app.asar\updater.js:21:13)
        at emitOne (events.js:116:13)
        at NsisUpdater.emit (events.js:211:7)
        at NsisUpdater.onUpdateAvailable (C:\Users\Me\AppData\Local\Programs\bandlab-assistant\resources\app.asar\node_modules\electron-updater\src\AppUpdater.ts:375:10)
        at C:\Users\Me\AppData\Local\Programs\bandlab-assistant\resources\app.asar\node_modules\electron-updater\src\AppUpdater.ts:361:10
    From previous event:
        at NsisUpdater.doCheckForUpdates (C:\Users\Me\AppData\Local\Programs\bandlab-assistant\resources\app.asar\node_modules\electron-updater\src\AppUpdater.ts:348:34)
        at C:\Users\Me\AppData\Local\Programs\bandlab-assistant\resources\app.asar\node_modules\electron-updater\src\AppUpdater.ts:287:25
        at Generator.next (<anonymous>)
        at runCallback (timers.js:789:20)
        at tryOnImmediate (timers.js:751:5)
        at processImmediate [as _immediateCallback] (timers.js:722:5)
    From previous event:
        at NsisUpdater._checkForUpdates (C:\Users\Me\AppData\Local\Programs\bandlab-assistant\resources\app.asar\node_modules\electron-updater\src\AppUpdater.ts:282:33)
        at NsisUpdater.checkForUpdates (C:\Users\Me\AppData\Local\Programs\bandlab-assistant\resources\app.asar\node_modules\electron-updater\src\AppUpdater.ts:221:35)
        at checkForUpdates (C:\Users\Me\AppData\Local\Programs\bandlab-assistant\resources\app.asar\updater.js:33:15)
        at EventEmitter.ipcMain.on.ipcEvent (C:\Users\Me\AppData\Local\Programs\bandlab-assistant\resources\app.asar\index-win.js:146:36)
        at emitOne (events.js:116:13)
        at EventEmitter.emit (events.js:211:7)
        at WebContents.<anonymous> (C:\Users\Me\AppData\Local\Programs\bandlab-assistant\resources\electron.asar\browser\api\web-contents.js:286:13)
        at emitTwo (events.js:126:13)
        at WebContents.emit (events.js:214:7)
     

  3. 9 hours ago, John Sandlin said:

    Mine told me to manually install BandLab Assistant. I had to reboot and make sure BA was shutdown, grabbed the file that was manually downloaded from the previous attempt and ran that. It installed and I was able to move on with updating CbB.

    Yes, I got the download message and link as well, but what's the point of offering a self update if it doesn't work? Might as well offer the link in the first place and not bother with the self update.

  4. The latest version is failing to update for me. Here's the error from the log file, in case anyone from Bandlab passes by...

    [2019-01-18 23:00:47.376] [info] Checking for update
    [2019-01-18 23:00:48.418] [info] Found version 5.0.2 (url: BandLab Assistant Setup 5.0.2.exe)
    [2019-01-18 23:00:48.424] [error] Error: TypeError: analytics.send is not a function
        at NsisUpdater.autoUpdater.on (C:\Users\%USERNAME%\AppData\Local\Programs\bandlab-assistant\resources\app.asar\updater.js:21:13)
        at emitOne (events.js:116:13)
        at NsisUpdater.emit (events.js:211:7)
        at NsisUpdater.onUpdateAvailable (C:\Users\%USERNAME%\AppData\Local\Programs\bandlab-assistant\resources\app.asar\node_modules\electron-updater\src\AppUpdater.ts:375:10)
        at C:\Users\%USERNAME%\AppData\Local\Programs\bandlab-assistant\resources\app.asar\node_modules\electron-updater\src\AppUpdater.ts:361:10
    From previous event:
        at NsisUpdater.doCheckForUpdates (C:\Users\%USERNAME%\AppData\Local\Programs\bandlab-assistant\resources\app.asar\node_modules\electron-updater\src\AppUpdater.ts:348:34)
        at C:\Users\%USERNAME%\AppData\Local\Programs\bandlab-assistant\resources\app.asar\node_modules\electron-updater\src\AppUpdater.ts:287:25
        at Generator.next (<anonymous>)
        at runCallback (timers.js:789:20)
        at tryOnImmediate (timers.js:751:5)
        at processImmediate [as _immediateCallback] (timers.js:722:5)
    From previous event:
        at NsisUpdater._checkForUpdates (C:\Users\%USERNAME%\AppData\Local\Programs\bandlab-assistant\resources\app.asar\node_modules\electron-updater\src\AppUpdater.ts:282:33)
        at NsisUpdater.checkForUpdates (C:\Users\%USERNAME%\AppData\Local\Programs\bandlab-assistant\resources\app.asar\node_modules\electron-updater\src\AppUpdater.ts:221:35)
        at checkForUpdates (C:\Users\%USERNAME%\AppData\Local\Programs\bandlab-assistant\resources\app.asar\updater.js:33:15)
        at EventEmitter.ipcMain.on.ipcEvent (C:\Users\%USERNAME%\AppData\Local\Programs\bandlab-assistant\resources\app.asar\index-win.js:146:36)
        at emitOne (events.js:116:13)
        at EventEmitter.emit (events.js:211:7)
        at WebContents.<anonymous> (C:\Users\%USERNAME%\AppData\Local\Programs\bandlab-assistant\resources\electron.asar\browser\api\web-contents.js:286:13)
        at emitTwo (events.js:126:13)
        at WebContents.emit (events.js:214:7)

  5. 19 minutes ago, Kevin Perry said:

    I've managed to log in fine on my home/studio PC with IE11 and simply can't get it to on my work machine.  Same OS, service packs, bitness...

    Using IE11 was possible at one point. Are you entering your username/password when using your home/studio PC? I suspect not because there's possibly a cookie which is remembering you've previously logged in. The test would be to explicitly log out, but then you might lose your IE login...

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