quievo

Oh man, IKM customer service is sooo bad. 

2 hours ago, Paul Cohen said:

That's awesome, @Craig Fowler!

I'm also curious if this is a recent official development. The response I got on my ticket around 11am EDT was "If you wish to request a refund, you would need to contact Audio Plugin Deals as that is where you purchased MODO DRUM 1.5 SE from. We are not responsible for the handling of their funds, and it is up to their discretion/policies to provide you with a refund or not."

So just yesterday I tried to claim my promos from the T-Racks 5 GB, and couldn't claim any. I get this as response:

"Thanks for your patience while we got back to you.

The reason the selections are greyed out is because you own all of the items. You can not select items you already own."

Does it ever worked like this?
 

Does anyone tried with Amplitube SE? Are those working for the BOGO Promo?

I have just registered my T-Racks 5 SE and no BOGO promo has been added. In addition I can't select and claim any plugin from my T-racks group buy. What's going on!
I have sent support form already, but received any solution.