Marke Burgstahler Posted January 21, 2019 Share Posted January 21, 2019 I was making some final adjustments to a project, and when I went to save the project I got a Cakewalk error message saying "General Error". I tried saving the project under a different name, but got the same error. So I closed and re-opened Cakewalk, resigning myself to the fact that my recent changes were probably not saved. When I tried to open the project I was working on, I got another messge, telling me that the file was corrupted due to being "truncated". Imagine my horror - I have been working on this song for several weeks now. Luckily I had set my Preferences to "Auto-save" every 10 minutes, so I was able to open the propject using a recent save. This is not the first time I've run into this "General Error" message and been unable to save a project. If I've posted this in the wrong place I apololgize. Perhaps I should also create a support request? Thanks in advance for any guidance. Link to comment Share on other sites More sharing options...
chuckebaby Posted January 21, 2019 Share Posted January 21, 2019 What kind of plug ins/ VST I Synths are you running in this project ? Can you list them or is the list too long ? My guess is its a plug in that doesn't want to play nice with Sonar. Possibly an older 32 VST plug in. Link to comment Share on other sites More sharing options...
Marke Burgstahler Posted January 21, 2019 Author Share Posted January 21, 2019 9 minutes ago, Chuck E Baby said: What kind of plug ins/ VST I Synths are you running in this project ? Can you list them or is the list too long ? My guess is its a plug in that doesn't want to play nice with Sonar. Possibly an older 32 VST plug in. On my tracks: Sonitus Modulation on one guitar, BREVERB 2 Cakewalk VST2 on a pedal steel, epicVerb on a harmonica On my buses: Ozone Imager VST3 and Sonitus multiband compressor on my Master, a Blue Cat VST2 chorus on a guitar bus, and another instance of epicVerb on a bus for some 12 string electrics. Link to comment Share on other sites More sharing options...
msmcleod Posted January 21, 2019 Share Posted January 21, 2019 (edited) Are the Sonitus effects 32 bit DX plugins ? I can see this causing a General Error. 64 bit Windows apps can't load 32 bit DX DLL's, and in fact it sees them as different effects as their GUID's are different. Edited January 21, 2019 by msmcleod Link to comment Share on other sites More sharing options...
Marke Burgstahler Posted January 21, 2019 Author Share Posted January 21, 2019 2 minutes ago, msmcleod said: Are the Sonitus effects 32 bit DX plugins ? I can see this causing a General Error. 64 bit Windows apps can't load 32 bit DX DLL's, and in fact it sees them as different effects as their GUID's are different. Honestly, I'm not sure. Link to comment Share on other sites More sharing options...
msmcleod Posted January 21, 2019 Share Posted January 21, 2019 1 minute ago, Marke Burgstahler said: Honestly, I'm not sure. Sorry, just re-read your original post. It looks like you created this project in CbB - I'd assumed it was created in an earlier version of Sonar (reading too many threads today!). This won't be a 32 bit DX issue. When the error comes up, I'd go to Task Manager and right click on Cakewalk, and create a crash dump. If you put this file up on a file share somewhere and contact Noel / BandLab support, they should be able to help further. Link to comment Share on other sites More sharing options...
scook Posted January 21, 2019 Share Posted January 21, 2019 For future reference, when a "General Error" is encountered, try starting and stopping the transport then save. 3 2 Link to comment Share on other sites More sharing options...
Marke Burgstahler Posted January 21, 2019 Author Share Posted January 21, 2019 11 minutes ago, msmcleod said: Sorry, just re-read your original post. It looks like you created this project in CbB - I'd assumed it was created in an earlier version of Sonar (reading too many threads today!). This won't be a 32 bit DX issue. When the error comes up, I'd go to Task Manager and right click on Cakewalk, and create a crash dump. If you put this file up on a file share somewhere and contact Noel / BandLab support, they should be able to help further. Thank you Mark! Link to comment Share on other sites More sharing options...
Marke Burgstahler Posted January 21, 2019 Author Share Posted January 21, 2019 7 minutes ago, scook said: For future reference, when a "General Error" is encountered, try starting and stopping the transport then save. 10-4. I'll give this a try next time...(if there IS a next time) Link to comment Share on other sites More sharing options...
chuckebaby Posted January 22, 2019 Share Posted January 22, 2019 if transport start stop doesn't fix the issue look no closer than epicVerb. Some users complained of oddities in other DAWs as well. 1 Link to comment Share on other sites More sharing options...
Thorne Ventura Posted June 15, 2021 Share Posted June 15, 2021 (edited) On 1/21/2019 at 4:47 PM, scook said: For future reference, when a "General Error" is encountered, try starting and stopping the transport then save. This worked for me. I had added a new track, recorded guitar on it and saved it. Then I added 3 effects to a clip I recorded on that track. It was then that SAVE generated the error message. The effects were ProChannel EQ, Sonitus Reverb and Cakewalk Multivoice Chorus/Flanger. My software is a Bandlab client. Edited June 15, 2021 by Thorne Ventura Link to comment Share on other sites More sharing options...
tim grivas Posted February 9, 2022 Share Posted February 9, 2022 On 1/21/2019 at 6:40 PM, chuckebaby said: if transport start stop doesn't fix the issue look no closer than epicVerb. Some users complained of oddities in other DAWs as well. The transport thingy worked for me. After I did a start stop, I could then save. Link to comment Share on other sites More sharing options...
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