"MOTU Has Been Disconnected or Turned Off"??

[sjoens]

Periodically I get this warning during a session.  Never got it before a week ago.  Funny thing is the interface still works after I click OK.

However, when the warning is being generated behind the scenes it locks the whole system, freezing the mouse, and the lighted keyboard goes dark, until the warning appears.

Once it does I click OK and everything is back to normal.  Almost seems like a virus.

 

All thru the process the audio  continues uninterrupted.

Edited 8 hours ago by sjoens

[Bass Guitar]

I had to put my Motu M4 off to the side as starting about a month ago it was bonking out all the time. Random stuff like distorted audio. 
 

I wonder if a W11 update is to blame? 
 

I have 2 other interfaces but I prefer the monitor set of the M4. Im using the SSL2 right now and it sucks with the headphone level. I have to max it out. And same with the Main output. It also creates 4 versions of itself in all my audio apps. Not impressed with it at all. 

[sjoens]

I've been hit with a lot of Win10 updates as it comes to it's end about the time this started happening, so I too wonder.

Or maybe it's a bad cable. 🤔  But that wouldn't affect the entire system . . . would it?!

[Bass Guitar]

All I can say is that computer systems suck. There are days when I get tempted to dust of my 8 track! 

[Amberwolf]

8 hours ago, sjoens said:

  But that wouldn't affect the entire system . . . would it?!

Things that delay some systemwide process or something that's in a high priority or realtime process could cause an apparent temporary system freeze or pause, until the process finishes or releases.   

 

I had this with one of the external video "displaylink" boxes for a while, regardless of which driver was used...but the same drivers on a different displaylink box worked fine.  It would be a randomly timed thing, and it would usually just hang for a second or two, just long enough to be nearly sure that the system had frozen, then it would come back.   Really annoying. 

 

I forget which diagnostic I used, probably ProcMon, to eventually find the culprit, and that's when I tried a different DL box i already had, and fixed the issue.    Same cables, so it was something in the box (but could have been a connector).  

 

On my present laptop i had something that would pause like this, and sometimes actually BSOD, but nothing ever told me exactly what it was; the crash dumps (when they happened at all) were incomplete.   My only clue was that almost everytime there was an audio buffer repeat d-d-d-d-d- you know the sound, immediately before the pause or crash.   Eventually I fixed it by uninstalling and cleaning out all traces of the realtek audio drivers for the built in hardware.  Something is probably just wrong with that hardware somewhere, as it didn't matter what version of driver was used for it.   

[Amberwolf]

14 minutes ago, Bass Guitar said:

All I can say is that computer systems suck.

Yes, and even worse are people with computers that have problems (usually caused by them), when you're the tech that has to fix them.   That's why I went to work at a pet supplies store after CompUSA went out of business a couple decades ago instead of running a techshop somewhere else. 

Pets and people with pets are MUCH MUCH nicer, even when there are problems, than computers and people with computers (even when there aren't any problems). 

 

[sjoens]

1 hour ago, Amberwolf said:

Pets and people with pets are MUCH MUCH nicer

Until they aren't and bite you or chase you down the street trying. 

[Amberwolf]

Pshaw....bites are nothing compared to the way people with computer problems treat the tech trying to help them.

 

 

[sjoens]

Sorry to hear that.  I never heard or seen it happen in the school district where I worked for years.  Staff really counted on them and treated them pretty good AFAICT.  Of course . . . they mostly use macs.  But even the local repair shops were pretty low-key, tho covid pretty much killed them all off.