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Where's the Local Help download for Sonar?


Ben Chase

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But the local help file is not the pdf reference, but a file called Sonar.chm, stored in Sonar's program folder. It was initially not available for Sonar Free Tier, but, according to a recent post, support has responded to a request that it was "actively working on resolving it for a future update." I don't know if that has happened yet.

 

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17 hours ago, Jonathan Sasor said:

Download for local help in Sonar will show on the Product Updates tab of the Start Screen. Just make sure you then set the option to use the local help in the Preferences.

I've been hoping for this, but not seeing it here in spite of having the option set.

Update: When I set the local help option, it is unset the next time I open Sonar.

Edited by henkejs
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4 hours ago, henkejs said:

I've been hoping for this, but not seeing it here in spite of having the option set.

Update: When I set the local help option, it is unset the next time I open Sonar.

It doesn't sound like you've installed the Local Help then. Check the Product Updates tab of the Quick Start Screen and install Local Help. Once an update has been installed, it will disappear from the Product Updates tab on next open of the Start Screen. 

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3 minutes ago, Jonathan Sasor said:

It doesn't sound like you've installed the Local Help then. Check the Product Updates tab of the Quick Start Screen and install Local Help. Once an update has been installed, it will disappear from the Product Updates tab on next open of the Start Screen. 

That's the problem -- local help doesn't appear on the update tab.

Screenshot 2025-08-13 124504.jpg

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As an experiment, I copied the sonar.chm file from Platinum (dated 2017) into the directory with the new Sonar executable. That help file displays in new Sonar even though it's out of date. Still no sign that Sonar recognizes this file needs to be updated.

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