darthurb1 Posted Thursday at 09:14 PM Share Posted Thursday at 09:14 PM I purchased a BandLab Membership, but when I installed Sonar, the program doesn’t recognize that I’m a member! I’ve tried every fix I’ve been given but nothing works! I couldn't be more frustrated. I found that I may have somehow created two accounts by simply changing my email address! How? No clue. I’ve written to both Cakewalk and BandLab, with my question about this fact maybe being the cause of my problem, but no one really gets back to me with any actual possible ways of rectifying my situation! Below is my reason to think my question may be the answer! Link to comment Share on other sites More sharing options...
Bristol_Jonesey Posted yesterday at 06:37 AM Share Posted yesterday at 06:37 AM Send an email to support@cakewalk.com Link to comment Share on other sites More sharing options...
John Vere Posted 17 hours ago Share Posted 17 hours ago Seems simple. Just open each of the accounts and see which one shows you have a membership active. It would seem you successfully changed your password to one of them. I had two accounts for a couple of years and I had no problem logging into each one. But only one had the membership. Don’t let Google auto fill the log in. Link to comment Share on other sites More sharing options...
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