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[SOLVED] Sonar Platinum (2017) ProChannel presets disrupted after installing New Sonar Tier


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It's becoming a problem because of the new Sonar and the end of CbB.
Since we have due dates to meet, we decided to temporarily switch back to good old Sonar Platinum (2017). It works fine - at least for our purposes.
We make extensive use of ProChannel, which has always worked well. But after installing the trial version of the new Sonar today, the ProChannel in Sonar Platinum suddenly stopped working the way it did just a few hours earlier: in all modules, the 'presets' button no longer work - and we have quite a lot custom presets stored in it.
We reinstalled the Platinum Core Plugins, but that didn’t solve anything. Even reinstalling Sonar Platinum itself didn’t help.
Is there anyone out there who knows how to fix this to the new Sonar Tier related problem?
Thanks for your attention.

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When you say it no longer works, what is actually happening?  Is it not showing the preset menu at all, or is it that the preset list is empty?

FWIW, I've checked here using the free tier and everything is working as expected.

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Presets for individual ProChannel modules wasn't implemented until after CbB was released (in the April 2020 release IIRC).  In SONAR Platinum, you only have complete ProChannel strip presets.

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Dear Mark,

Apologies, on behalf of my colleagues and myself for the upheaval regarding the presets in the ProChannel in Sonar Platinum 2017.
It's amazing how easily you can get used to certain things. I’m referring to the preset functionality in CbB, and how - recognising the same icons in the left corners of the modules - we assumed they had worked the same way in Sonar Platinum 2017. Indeed, they never did but it took time to remember it, with your help of course.
Once again, our sincere apologies and thanks for your patience. Problem solved, case closed.

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  • Noel Borthwick changed the title to [SOLVED] Sonar Platinum (2017) ProChannel presets disrupted after installing New Sonar Tier

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