Until there's a separate discussion for Product Center

[ceez]

Cakewalk Product Cente 1.0.0.93 was working for me, and I was able to Sign In.

I was prompted to upgrade to 1.0.0.94 on the same machine, upgraded and immediately get this.

 

 

I've tried several things.    Completely uninstalling the Center, rebooting, installing 1.0.0.94 directly.
Same result every time.    

Next steps to debug this?
 

[Superclown]

I'm having the exact same issues no matter what computers I'm on.  I did exactly what you described several times. It's all dead in the water, no way to even get Sonar, Next, or anything at all from Cakewalk because Cakewalk Product Center is not working. I tried it using both Windows 10 that is up to date and my home computer that previously had no issues with the Product Center. Not only that, now Product Center won't even open because I get this error "entry point not found'. Oddly enough I can sign in on the Product Center website but after downloading the "update' as they required and running it. Everything came to a screeching halt. 

[Noel Borthwick]

Looks like you have an old version of windows 10. Min requirements for that API are build 1709 of win 10

https://learn.microsoft.com/en-us/windows/win32/api/wow64apiset/nf-wow64apiset-iswow64process2

[Paul Brian Bell]

I have same issue., Windows 11. Everything worked fine when I first downloaded product center last week and reactivated bandlab after it wouldn't let me activate. 

Now after it updated, I can't login to the product center at all. Same screen as OP. 

Infuriating. 

[ceez]

Noel, this is most definitely a Windows 11 box, 

[ceez]

And like Paul it seems to have activated my Sonar instance, the very first time.     It was only after exiting and re-enter the Center that the issue started

 

[ceez]

I have a cumulative update pending (KB5062553) will apply it and see if this changes anything.