SONAR X3 Owner needs SONAR X3e Update

[Brian Bertucci]

Hi! I am a registered SONAR X3 owner, and I need the SONAR X3e Update file.  When I go to the Knowledge Base support page for the SONAR X3e Update, the link to download the file doesn't work, even though I am logged in to the site with the profile that the program is registered to, and I can see Sonar X3 displayed in that account under My Products. 

My version of Sonar is X3, not Studio or Producer.  I am also a subscriber to the new BandLab Sonar Paid Tier, and it is great.  However, I have an older laptop that I use only offline as a songwriting sketchpad, and I would like my copy of X3 to continue be on it, since it doesn't require periodic activation online.  I just need the bugfix file - SONAR X3e, as I'm running SONAR X3a right now, and I'd like to get the stability updates. 

I use BandLab Sonar in my work as a Freelance Engineer, and at my home studio for my personal projects.  I am so happy that I am still able to use Sonar in my audio work - I have been a user since Sonar 1! I just prefer to do my songwriting on a PC that has no internet distractions, and I am hoping someone can help me out.  Thanks! 

[Chaps]

The download links are are the bottom of the page.

Sonar X3e Updates

[Brian Bertucci]

The link wasn't working in Google Chrome.  When I clicked it, it would just reload the page.  I switched to a different browser, and the link did successfully download with Microsoft Edge.  Thanks! 

[Amberwolf]

If it matters, the legacy site apparently doesn't properly support https, so even though a browser tries to use it there, functions the browser requires for security (probably anything other than simple text) don't seem to work.   But if you force the browser to use http, not https, everything appears to correctly work (that I've tried so far). 

In chrome there's a section in privacy and security you can turn off that may help (i thought there was a place to whitelist just certain sites for this but can't find it)

"Advanced

Always use secure connections

Upgrade navigations to HTTPS and warn you before loading sites that don't support it"

EDIT:  This trick doesn't appear to work for download file links, but it does work for images.

 

Edited 3 hours ago by Amberwolf

[miller chaney]

I have a similar setup with an old offline laptop running SONAR X3 for quick sketching. I also ran into the same issue with the X3e update link a while back.