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Anybody else having trouble logging in to SoundToys??


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Posted

Because I am...would like to take advantage of a couple Black Friday thingys but keep getting "this site can't be reached" when trying to log in or contact ST support.  

And, of course, hope all of my ol pals here are having the best Turkey Day ever!!

 

Posted

From my experience (Poland) it happened many times when waiting very long to be able to login or even getting timeouts. Especially in hot weeks with sales.

Anyway sometimes more patience is needed. But luckily I didn't have issues with downloading files.

Posted

Just got on and my "Upgrade Price" didn't go down any from last week.  I'm still at $95 bucks. It was $85 at some point last year.  I thought it was on BF, but maybe not.

Posted
11 minutes ago, cclarry said:

My upgrade price went UP, not down, from just a few days ago...

Now that's weird. Maybe you forgot you sold a plugin or two?  ?

Posted
41 minutes ago, mibby said:

Now that's weird. Maybe you forgot you sold a plugin or two?  ?

Nope...haven't sold any Soundtoys...so don't know what changed...

Posted
1 hour ago, cclarry said:

My upgrade price went UP, not down, from just a few days ago...

Larry,

Try clicking on Account in the upper left corner and if already signed in, you will see your discount price.

Next,  click the Trade Up button  and check off all of the plugins you have to bring the price down.

(Hint) If you email Soundtoys and kindly ask them for a coupon they might send you one.  Specify that you needed it for the Black Friday sell as a result of their web site not working  since the morning.   SHHHHH, it's a secret!!!  ?

Posted (edited)

I was already logged in in Jesse...not my first rodeo...LOL
the price a few days ago was $204...now it's $214

Edited by cclarry
Posted

looks like they make the prices up ? I only have one plugin that I got in a JRR sale @  $29 (thanks larry!) and my upgrade is $189 ?

 

 

Posted
2 minutes ago, simon said:

looks like they make the prices up ? I only have one plugin that I got in a JRR sale @  $29 (thanks larry!) and my upgrade is $189 ?

 

 

Simon

With a single  plugin, you don't get much of a discount.

  • Thanks 1
Posted
Just now, jesse g said:

Simon

With a single  plugin, you don't get much of a discount.

not complaining about the discount :)  and I was planning to get the bundle if their website would remain stable for more than 10 seconds - I was just noting that my upgrade was cheaper than @cclarry and I only own a single, discounted, plugin ?

 

Posted
Just now, simon said:

not complaining about the discount :)  and I was planning to get the bundle if their website would remain stable for more than 10 seconds - I was just noting that my upgrade was cheaper than @cclarry and I only own a single, discounted, plugin ?

 

And I own several....so it's pretty odd that in just a couple of days
the price to upgrade would go up...and nothing changed

Posted
53 minutes ago, cclarry said:

Nope...haven't sold any Soundtoys...so don't know what changed...

Larry,

I just did my upgrade and the price remained the same.  $190.00 for three plugins I had and a $50 dollar discount for me requesting a coupon. $140.00 was my final price for the Bundle 5

  • Like 1
Posted
3 minutes ago, simon said:

not complaining about the discount :)  and I was planning to get the bundle if their website would remain stable for more than 10 seconds - I was just noting that my upgrade was cheaper than @cclarry and I only own a single, discounted, plugin ?

 

I was still having problems going directly to Soundtoys.com.

I then used the link that Sergio posted and got right in.

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