MusicMan Posted Friday at 02:41 AM Share Posted Friday at 02:41 AM 1 hour ago, ToneDeF said: The operative word being normally. I do have the emailed PDF invoice, but unfortunately for me, it helps me not: That's really interesting (but not ideal...). I wonder how common that is. Possibly it could be due to how they obtain the keys for each product, or whether they're holding them. I don't know. They have said there's no need to worry about that side from my understanding, so you should just need to wait a bit longer for them to get back online, but not great if you want to redeem them now. Link to comment Share on other sites More sharing options...
ToneDeF Posted Friday at 03:05 AM Share Posted Friday at 03:05 AM 20 minutes ago, MusicMan said: They have said there's no need to worry about that side from my understanding, so you should just need to wait a bit longer for them to get back online, but not great if you want to redeem them now. I sure hope that is true. 🤞 I certainly do prefer not needing to worry. 😥 1 Link to comment Share on other sites More sharing options...
MusicMan Posted Friday at 05:00 AM Share Posted Friday at 05:00 AM 1 hour ago, ToneDeF said: I sure hope that is true. 🤞 I certainly do prefer not needing to worry. 😥 I wouldn't worry at all at this stage about that aspect 🙂 This was their exact wording: "In addition, we would like to add that your Best Service User Accounts and associated licenses have not been impacted by this technical incident. Thanks again for your patience." They have said email should be up and running soon and that will be posted on their website when it is, so maybe just keep an eye out. 1 Link to comment Share on other sites More sharing options...
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