User 905133 Posted July 12 Share Posted July 12 (edited) I just got this myself. Not sure if it means the Bandlab server is having an issue. I have not gotten that before when running the Cakewalk Product Center. I am going to test rebooting my PC. UPDATE: Rebooted PC using Restart; ran the Product Center; login to Bandlab page popped up; logged in (or so I thought), yet got this message again. UPDATE #2: Tried several times on main PC; same issue. Also tried on an older PC using a Google login, and on the 2nd try I got in on the other PC. UPDATE #3 (several hours later): Sign-in continues to Fail per the message. Maybe it will fix itself tomorrow. Edited July 13 by User 905133 Updates added Link to comment Share on other sites More sharing options...
Maria P Posted July 13 Share Posted July 13 Solved it by using this link: https://help.cakewalk.com/hc/en-us/articles/360034066393-Clean-Install-Cakewalk-by-BandLab I installed the "clean install" over my existing version of CBB and it's now activated. This is the only "update" method that worked. Product center still not able to sign in though 1 Link to comment Share on other sites More sharing options...
Jeremy Oakes Posted Thursday at 08:53 PM Share Posted Thursday at 08:53 PM On 7/13/2025 at 1:00 AM, User 905133 said: I just got this myself. Not sure if it means the Bandlab server is having an issue. I have not gotten that before when running the Cakewalk Product Center. I am going to test rebooting my PC. UPDATE: Rebooted PC using Restart; ran the Product Center; login to Bandlab page popped up; logged in (or so I thought), yet got this message again. UPDATE #2: Tried several times on main PC; same issue. Also tried on an older PC using a Google login, and on the 2nd try I got in on the other PC. UPDATE #3 (several hours later): Sign-in continues to Fail per the message. Maybe it will fix itself tomorrow. Which version ? IIRC it was updated since to stop this issue J Link to comment Share on other sites More sharing options...
User 905133 Posted Thursday at 11:59 PM Share Posted Thursday at 11:59 PM (edited) 3 hours ago, Jeremy Oakes said: Which version ? IIRC it was updated since to stop this issue J You are correct. Notice the date of my post: 5 days ago!!! Also keep in mind that I replied directly to a post that read "it updates to 10.0.094 and again singing in Bandlab is impossible." Thanks for asking. PS: I know you know this, but for the benefit of others who might not have seen it: Edited Friday at 12:16 AM by User 905133 to add a PS. got rid of an errant word Link to comment Share on other sites More sharing options...
User 905133 Posted Friday at 12:27 AM Share Posted Friday at 12:27 AM FWIW: When ceez started the "Until there's a separate discussion for Product Center" thread, I suspect ceez might have been implying that there should be a separate website page under Cakewalk Products for "Cakewalk Product Center." I have no opinion on that; it's for others to decide. Link to comment Share on other sites More sharing options...
Screaming For Attention Posted Monday at 11:36 AM Share Posted Monday at 11:36 AM Ok I did this and tried to update CBB with the link provided from the site, it redirects to Cakewalk products, not bandlab so I'm stuck with 2024.07 that cannot reactivate though signing in Bandlab seems succesful through CBB. Also I try to open Product center, it updates to 10.0.094 and again singing in Bandlab is impossible. So I can't run Product center, cannot update CBB and reactivate. Windows 10. Any advice would be appreciated I'm having the same issue here. On two different computers. Link to comment Share on other sites More sharing options...
sjoens Posted Monday at 07:51 PM Share Posted Monday at 07:51 PM Answer?: On 7/12/2025 at 11:10 PM, Maria P said: Solved it by using this link: https://help.cakewalk.com/hc/en-us/articles/360034066393-Clean-Install-Cakewalk-by-BandLab I installed the "clean install" over my existing version of CBB and it's now activated. This is the only "update" method that worked. Product center still not able to sign in though I signed in, downloaded and installed the update thru CbB Help menu. If this works and you still can't activate, try signing out and back in again thru Help menu. 1 Link to comment Share on other sites More sharing options...
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