Skelm Posted May 31 Share Posted May 31 Hi, I cannot download the latest update or refresh activation - in both cases I get "failed with error code (1,401)". Checking for updates brings up the toast notification with the Download Now button so it can see the server, it just refuses to download the update or reactivate. Any ideas why? Thanks. Link to comment Share on other sites More sharing options...
504 lover lover Posted May 31 Share Posted May 31 1 hour ago, Skelm said: 401 if that's an http response code, it means you're not authorised, are you logged in? Link to comment Share on other sites More sharing options...
Skelm Posted May 31 Author Share Posted May 31 Hi, I have "Sign out from Bandlab" on my help menu so I think so. Link to comment Share on other sites More sharing options...
504 lover lover Posted May 31 Share Posted May 31 have you tried logging out and then logging in again? (sorry, but i'm watching it crowd) Link to comment Share on other sites More sharing options...
Skelm Posted May 31 Author Share Posted May 31 Thanks, will try that after this session. I don't want to end up unable to sign back in and then not being able to save my work. 1 Link to comment Share on other sites More sharing options...
Stylus Pick Posted May 31 Share Posted May 31 (edited) You can't refresh or activate Cw\Bl earlier than Version 2024.12 with online or offline activation. Here's the fix: You need to download and install the NEW Cakewalk Product Center 1.0.0.079. Paste this in your browser: Installing, Updating Cakewalk Products through Cakewalk Product Center – Cakewalk Help Center This is the only place you will find Cakewalk by Bandlab as an "activatable" product. Run the installer and open the Cakewalk Product Center, find and select Cw\Bl and follow the instructions to update your Cw\Bl version. During this process, the licenses will automatically update. Will have to sign in (and out and in again) to Bandlab through Cakewalk\Help to finalize and be free of the nag screens. After that, you're smooth sailing. No need to jump to Sonar. Note there is also an "offline activation" option in the lower left which may also work, but I had no need to try it. Hope this helps, guys; let me know. Rock On! My Cakewalk projects: Rich Acocella Project - YouTube Edited May 31 by Stylus Pick 1 Link to comment Share on other sites More sharing options...
Dan McCarthy Posted May 31 Share Posted May 31 1 hour ago, Stylus Pick said: 1 hour ago, Stylus Pick said: You can't refresh or activate Cw\Bl earlier than Version 2024.12 with online or offline activation. Here's the fix: You need to download and install the NEW Cakewalk Product Center 1.0.0.079. Paste this in your browser: Installing, Updating Cakewalk Products through Cakewalk Product Center – Cakewalk Help Center This is the only place you will find Cakewalk by Bandlab as an "activatable" product. Run the installer and open the Cakewalk Product Center, find and select Cw\Bl and follow the instructions to update your Cw\Bl version. During this process, the licenses will automatically update. Will have to sign in (and out and in again) to Bandlab through Cakewalk\Help to finalize and be free of the nag screens. After that, you're smooth sailing. No need to jump to Sonar. Note there is also an "offline activation" option in the lower left which may also work, but I had no need to try it. Hope this helps, guys; let me know. Rock On! My Cakewalk projects: Rich Acocella Project - YouTube You can't refresh or activate Cw\Bl earlier than Version 2024.12 with online or offline activation. Here's the fix: You need to download and install the NEW Cakewalk Product Center 1.0.0.079. Paste this in your browser: Installing, Updating Cakewalk Products through Cakewalk Product Center – Cakewalk Help Center This is the only place you will find Cakewalk by Bandlab as an "activatable" product. Run the installer and open the Cakewalk Product Center, find and select Cw\Bl and follow the instructions to update your Cw\Bl version. During this process, the licenses will automatically update. Will have to sign in (and out and in again) to Bandlab through Cakewalk\Help to finalize and be free of the nag screens. After that, you're smooth sailing. No need to jump to Sonar. Note there is also an "offline activation" option in the lower left which may also work, but I had no need to try it. Hope this helps, guys; let me know. Rock On! My Cakewalk projects: Rich Acocella Project - YouTube I cannot 1 hour ago, Stylus Pick said: You can't refresh or activate Cw\Bl earlier than Version 2024.12 with online or offline activation. Here's the fix: You need to download and install the NEW Cakewalk Product Center 1.0.0.079. Paste this in your browser: Installing, Updating Cakewalk Products through Cakewalk Product Center – Cakewalk Help Center This is the only place you will find Cakewalk by Bandlab as an "activatable" product. Run the installer and open the Cakewalk Product Center, find and select Cw\Bl and follow the instructions to update your Cw\Bl version. During this process, the licenses will automatically update. Will have to sign in (and out and in again) to Bandlab through Cakewalk\Help to finalize and be free of the nag screens. After that, you're smooth sailing. No need to jump to Sonar. Note there is also an "offline activation" option in the lower left which may also work, but I had no need to try it. Hope this helps, guys; let me know. Rock On! My Cakewalk projects: Rich Acocella Project - YouTube Link to comment Share on other sites More sharing options...
Dan McCarthy Posted May 31 Share Posted May 31 I cannot load the center because I have windows 7. I am getting the error 1401. I know its an old windows version but its a dedicated machine that stays offline most of the time and it has worked for years Link to comment Share on other sites More sharing options...
mark skinner Posted June 1 Share Posted June 1 (edited) I moved from win 7 to 10 on an older pc also because I couldn't seem to be able to get the product center to install. I did see a responce by @Mark McLeod the other day on a different issue . He stated he was still running CbB on a spare Win7 pc. I was wondering myself how he got that done.. ? Perhaps he will chime in .. ms Edited June 2 by mark skinner Link to comment Share on other sites More sharing options...
thefmd Posted June 9 Share Posted June 9 On 5/31/2025 at 5:41 PM, Stylus Pick said: You can't refresh or activate Cw\Bl earlier than Version 2024.12 with online or offline activation. Here's the fix: You need to download and install the NEW Cakewalk Product Center 1.0.0.079. Paste this in your browser: Installing, Updating Cakewalk Products through Cakewalk Product Center – Cakewalk Help Center This is the only place you will find Cakewalk by Bandlab as an "activatable" product. Run the installer and open the Cakewalk Product Center, find and select Cw\Bl and follow the instructions to update your Cw\Bl version. During this process, the licenses will automatically update. Will have to sign in (and out and in again) to Bandlab through Cakewalk\Help to finalize and be free of the nag screens. After that, you're smooth sailing. No need to jump to Sonar. Note there is also an "offline activation" option in the lower left which may also work, but I had no need to try it. Hope this helps, guys; let me know. Rock On! My Cakewalk projects: Rich Acocella Project - YouTube I had the exact problem, and had 2 hours of work in before realizing that I couldn't save. Installing Cakewalk Product Center got me far enough to try the Offline Activation. Under Help->Offline Activation, I exported a Activation request, then use the Offline Activation tool in Cakewak Product Center (lower left, under Sign Out in pic above) to process that file!!!! Thanks @Stylus Pick for the pointer to CPC. I thought I was running the latest version, but was only running 07.2024 Link to comment Share on other sites More sharing options...
John Vere Posted June 9 Share Posted June 9 (edited) Why would anyone put any of their hard work into software they can’t even trust? Move on people. It’s a sinking ship. Edited June 9 by John Vere Link to comment Share on other sites More sharing options...
sjoens Posted June 9 Share Posted June 9 On 5/31/2025 at 1:41 PM, Stylus Pick said: You can't refresh or activate Cw\Bl earlier than Version 2024.12 with online or offline activation. I'm also on 2024.07 and started getting this error about the time the announcement was made. Looks like the latest version of CbB is the only one that will keep working, which is currently 2024.12. When and if there's another update, this one will also fail reactivation. Eventually they will all fail if past announcements hold true. On 6/1/2025 at 2:45 AM, mark skinner said: Perhaps he will chime in .. Doubtful Mark McLeod will but @msmcleod might. 1 Link to comment Share on other sites More sharing options...
RO Posted June 14 Share Posted June 14 Any solution yet for windows7 / 2024.07 users? I am about to dust off my old 520ST and hardware synths to have something that actually does work. Link to comment Share on other sites More sharing options...
sjoens Posted June 14 Share Posted June 14 Read carefully the post right above yours. Link to comment Share on other sites More sharing options...
User 905133 Posted June 15 Share Posted June 15 (edited) 5 hours ago, RO said: Any solution yet for windows7 / 2024.07 users? I am about to dust off my old 520ST and hardware synths to have something that actually does work. Windows XP might still work if you have SONAR X1 Producer. I can't check because my XP SP3 PCs all died, but as of 5-10 years ago when they last worked, X1 Producer still worked. I am sure it still worked when I upgraded to a Windows 10 Pro PC. Edited June 15 by User 905133 Link to comment Share on other sites More sharing options...
RO Posted Wednesday at 05:47 PM Share Posted Wednesday at 05:47 PM On 5/31/2025 at 11:41 PM, Stylus Pick said: You can't refresh or activate Cw\Bl earlier than Version 2024.12 with online or offline activation. Here's the fix: You need to download and install the NEW Cakewalk Product Center 1.0.0.079. Paste this in your browser: Installing, Updating Cakewalk Products through Cakewalk Product Center – Cakewalk Help Center This is the only place you will find Cakewalk by Bandlab as an "activatable" product. Run the installer and open the Cakewalk Product Center, find and select Cw\Bl and follow the instructions to update your Cw\Bl version. During this process, the licenses will automatically update. Will have to sign in (and out and in again) to Bandlab through Cakewalk\Help to finalize and be free of the nag screens. After that, you're smooth sailing. No need to jump to Sonar. Note there is also an "offline activation" option in the lower left which may also work, but I had no need to try it. Hope this helps, guys; let me know. Rock On! My Cakewalk projects: Rich Acocella Project - YouTube So I got my old windows7 / Cakewalk 2024.07 (latest win7 supported version) reactivated using the "offline activation" in product center, which will not run on win7. So: - exported request from the win7 machine - installed product center on a win11 machine, processed request and exported activation - imported activation on the win7 machine and 2024.07 runs again! 1 Link to comment Share on other sites More sharing options...
sjoens Posted Friday at 12:39 AM Share Posted Friday at 12:39 AM (edited) Great. All I know is, tho it worked without incident, I kept getting reactivation errors with 2024.07. With 2024.12 you get the never ending toast reminder about Sonar when online. On 6/18/2025 at 9:47 AM, RO said: product center, which will not run on win7 Not even in compatibility mode? Edited yesterday at 01:33 AM by sjoens Link to comment Share on other sites More sharing options...
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