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Intermittent Recording Issue – Tracks Appear to Record but Disappear After Stopping


Adam

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Hi all,

I've been experiencing a frustrating and increasingly frequent issue in Cakewalk by BandLab where record-enabled tracks seem to be tracking during recording but disappear once I hit stop. The issue isn't consistent across all tracks—sometimes, I’ll record multiple tracks simultaneously, and while some tracks capture properly, others fail to record at all.

A few key details:

The issue occurs intermittently but has become more frequent over the last six months.

There are no punch-in points set elsewhere in the project that could be interfering.

The waveform appears while recording, as if the take is being captured, but as soon as I stop recording, the affected track(s) are empty.  There is no record of the track in the recording folder when I checked afterwards.

It happens across different projects and isn’t tied to a specific template or setup.

I'm working in a professional studio environment, so this is becoming a serious problem for sessions.

Has anyone else encountered this? Are there any known fixes or workarounds? I’d appreciate any insights or troubleshooting steps you can recommend.

Thanks!

Adam

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Follow-up Update:

I’ve done some further troubleshooting and noticed something strange:

When I open the comping lanes on an affected track, it actually does not show that it's recording—it looks like it’s just playing back.

However, when comping lanes are closed, the track appears to be recording normally, showing a red waveform during tracking.

My current workaround has been to disarm and rearm the record button before each take or delete the affected track and create a new one.

Sometimes this resolves the issue, but not always.

Has anyone else seen this behavior? I’m wondering if this is a bug or a setting I might be missing. Any suggestions would be greatly appreciated!

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Follow-up Update & Additional Findings

After digging through older posts, I found that this issue has been reported as far back as 2020, with users experiencing similar intermittent recording failures where takes disappear after stopping. Some possible causes mentioned in those threads include:

Issues with Punch Points (though not applicable in my case)

Possible plugin interference (Positive Grid plugins were flagged before)

Background processes interfering with file writing (like antivirus software or cloud sync services)

Problems with the waveform picture cache

Given that this has been an issue for years with no clear resolution, has anyone found a reliable fix? Are there specific steps that can help narrow down what’s causing the recording to fail intermittently?

Would love any additional insights or possible debugging steps. I can't afford for this issue to continue!  Thanks!

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I had similar  (maybe not the same) once. Suggestion below solved situation for me, never happened again.

User Lord Tim suggested:

"Pictures corrupt sometimes.

Try right-clicking the waveform and choosing Associated Audio Files, then press the Recompute Pictures button.

Failing that, it's safe to close Cakewalk and then delete everything inside the Picture Cache folder (typically that's at C:\Cakewalk Projects\Picture Cache ). When you open your project next, it'll just recreate all of the waveform pictures again and should solve the issue."

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Thanks, MIsha.  Yes: I remember this picture corrupt issue.  This isn't relevant to this problem.  There is no waveform to click: when recording, a waveform looks as though it is being written, but, once I hit stop, the waveform never appears.  Nothing is left in the session folder either.  I've just upgraded to Cakewalk Sonar: had no idea there was a new version.  I'll see if that helps. 

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"Nothing is left in the session folder either."

random uneducated guess... maybe folder doesn't have correct privileges? 

 

There was/is one bug that sometimes FIRST take lane gets muted for no reason.  Last time I've seen it 2 days ago... but I doubt this is it. What is strange that your project folder is, as you say -  empty...  

Edited by Misha
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no: that's not the issue. This issue is random and intermittent.  I can be recording 12 tracks simultaneously, and, 1 or maybe 2 just won't have created a file and an empty lane has been left.  So, for example, I'm recording a vocalist with an acoustic guitar; vocals have one channel for a mic, guitar has 4 mics (mid side and rooms mics for example).  An issue that might happen is the 3 of the 4 guitar mics record, but, one doesn't, and, perhaps, the vocal doesn't record. So, my client has completed a take as far as they know, and, I have to ask them to do it again as two channels didn't capture anything!  It's about as serious a problem as one could have, and, has left me red faced many times! 

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Hey Sock Monkey,

I have been using Cakewalk in its many versions since 2006.  The current Cakewalk by BandLab is descended directly from the SONAR code base as acquired by BandLab.  I had all the bells and whistles from my previous paid version of Sonar Platinum that transferred directly into Cakewalk by Bandlab.  However, I did not realise a new version had been released until today.  I've just installed it and will perform some tests and see if I have the same issues.  So far, it definitely feels like its running more efficiently than Cakewalk by Bandlab.

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3 hours ago, Adam said:

Hey Sock Monkey,

I have been using Cakewalk in its many versions since 2006.  The current Cakewalk by BandLab is descended directly from the SONAR code base as acquired by BandLab.  I had all the bells and whistles from my previous paid version of Sonar Platinum that transferred directly into Cakewalk by Bandlab.  However, I did not realise a new version had been released until today.  I've just installed it and will perform some tests and see if I have the same issues.  So far, it definitely feels like its running more efficiently than Cakewalk by Bandlab.

You mean the updated version runs better than the one you were using? 🙂

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2 hours ago, Max Arwood said:

I think I had this issue 10+ years ago. I think it was something to do with the ins and outs of the channel. I’m not sure it’s been so long ago.
So, is Sonar working for you now?

Hey Max: unfortunately not.  Same problem in Cakewalk by Sonar too.  

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