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Sonar Crash trying to open project no matter what version number


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Sonar Crashes trying to open a particular project no matter what mix number.

Seems to open fine with other projects. I have multiple crashes generating multiple .dmp files. Always crashes the exact same way

Seemingly installing all plugins then hanging as project files start to load.

Win 10 Latest Sonar build. Already tried installing the new redistributable provided and no change. Also tried safe mode 

installing no plugins. Still no dice. In the process of send  a dmp file to support

 

Edited by Scott C. Stahl
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1 hour ago, Scott C. Stahl said:

Sonar Crashes trying to open a particular project no matter what mix number.

Share the project? If it'll open for me or someone else, we might be able to save a copy that works on your system. If it doesn't open for anyone that'll confirm a fix is needed from the Bakers.

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4 hours ago, David Baay said:

Share the project? If it'll open for me or someone else, we might be able to save a copy that works on your system. If it doesn't open for anyone that'll confirm a fix is needed from the Bakers.

Very generous! Here's the onedrive link. It won't load on my system even without audio files or plugins. Here's the link. Thanks!

https://drive.google.com/file/d/1zXcHOhRzkBLixxbUTux9PAMPBqOhc8lW/view?usp=drive_link

 

Edited by Scott C. Stahl
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2 hours ago, Scott C. Stahl said:

Thanks!

Glad to help. Do you still have CbB installed? The project hangs Sonar, but opened successfully in CbB for me. I closed the Console view, minimized all the Old Jim Bass tracks that had oddly maximized heights and re-saved it, but Sonar still hangs. I can play around with it some more tomorrow and see if I get it to behave, but if you have CbB, you might be able to resolve it yourself. I would start by stripping out anything you're not actually using in the current project (like all those bass tracks with output set to None).

Whatever the cause, I hope the Bakers will take a look at it and determine why Sonar is having a problem with it that CbB doesn't.

Edited by David Baay
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The project is years old and started out in the old sonar, then Cbb, then a number of reworkings in the New Sonar. I have Cbb, (Jeez, I forgot about trying that!)  I'll try it out and see if I can't streamline it some way. I did manage to get mix 244b to open which is  (40+ iterations ago) in Sonar last night so I'll concentrate on the changes since then. Probably some corrupted data or Kontakt issue. A shame because I was just a cpl of adjustments away from being finished and sounding good despite the bloated nature of the thing! Thanks for the input and work! I copied the mix notes up to mix 272 to a word document so I'll at least have a few clues on some possible things I did in between to concentrate on.

I sent a link to the .dmp file to the bakers, but have yet to hear back. I'll paste the link here as well for giggles. Thanks again!

https://drive.google.com/file/d/1LhkGnySzoVzD9yNTc_PCDlUG3Tf2Ibva/view?usp=drive_link

Edited by Scott C. Stahl
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6 hours ago, Bristol_Jonesey said:

It opens up fine here in Sonar

Obviously I get warning messages about missing audio & plugins but other than that, it doesn't crash or hang.

That's with all 94 tracks and 40 busses active

I've been suspecting my system HDD for some time (an M.2 2 TB) I'm running out of time...  I suspect the whole thing will go soon. Oh well, more money, aggravation and time. What else is new?!? lol   Thanks for checking it out

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18 minutes ago, Scott C. Stahl said:

The project is years old and started out in the old sonar, then Cbb, then a number of reworkings in the New Sonar. I have Cbb, (Jeez, I forgot about trying that!)  I'll try it out and see if I can't streamline it some way. I did manage to get mix 244b to open which is  (40+ iterations ago) in Sonar last night so I'll concentrate on the changes since then. Probably some corrupted data or Kontakt issue. A shame because I was just a cpl of adjustments away from being finished and sounding good despite the bloated nature of the thing! Thanks for the input and work! I copied the mix notes up to mix 272 to a word document so I'll at least have a few clues on some possible things I did in between to concentrate on.

I sent a link to the .dmp file to the bakers, but have yet to hear back. I'll paste the link here as well for giggles. Thanks again!

https://drive.google.com/file/d/1LhkGnySzoVzD9yNTc_PCDlUG3Tf2Ibva/view?usp=drive_link

I forgot how much I liked my old Cbb! Opens up fine here... whew! I'll try to finish my changes and resave 40 diff ways from sunday. Was able to get mix notes from 273 on copied over to the text doc as well. Gettin sloppy! I also noticed that I must have been fooling with the transient match at one time because it gave me the notification it was generating them (Something the New Sonar will not do). Every mix I do crank out will be glorious 24 bit in case the whole ship goes down, that's for sure!

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8 hours ago, Bristol_Jonesey said:

It opens up fine here in Sonar

That's interesting. Suggests it might be some sort of race condition that has a different outcome on different systems. I'll give it a whirl on my main DAW that's closer to your spec: i7 6700k with Win10 vs. my laptop that runs an 11800H CPU with Win11.

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49 minutes ago, David Baay said:

That's interesting. Suggests it might be some sort of race condition that has a different outcome on different systems. I'll give it a whirl on my main DAW that's closer to your spec: i7 6700k with Win10 vs. my laptop that runs an 11800H CPU with Win11.

I actually opened it up on my laptop - Dell XPS 17 9710 Win 11 Home Edition version 10.0.22631 build 22631

CPU is 11th gen i7-11800H 2.3Ghz with 16Gb RAM

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There’s something going wrong with new Sonar and old projects. 
This is exactly what is happening to me and it’s only projects that are from Splat days. They are all crashing during load up and no dump file is created. 
I can’t try them in Cakewalk because I uninstalled it a while ago. 
You’ll find my full explanation in the feedback thread. 

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1 hour ago, Sock Monkey said:

There’s something going wrong with new Sonar and old projects. 
This is exactly what is happening to me and it’s only projects that are from Splat days. They are all crashing during load up and no dump file is created. 

There's no evidence this issue is related to yours or that there's a global issue with opening old projects in Sonar. As you know, I have hundreds of projects going back to Cakewalk for DOS 2.0, and I've had trouble with only one that had empty Prochannels, similar, but not identical, to the one that first gave you trouble. And that particular issue was fixed before the first full public release. If you're having trouble with more projects, they likely all have some particular thing in common that needs to be specifically investigated. After so many years on the forum, and helping other resolve problems, you should know better than to say "this is exactly what is happening to me" on the basis of superficially similar symptoms (crash on load), when the root cause isn't yet known in either case.

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Ok, I agree Im jumping to conclusions but the OP said a few things that sure seem like they could be related. 
The one thing they all have in common is the missing “unknown “ eq. 
Which I have been assuming is the missing  Pro Channel EQ. 
For as long as I remember I have only used that EQ. Prior to that it might have been the Sonitus


Other than instruments I don’t use a lot of 3rd party effects. Most have always been Sonar supplied. Like the CA2A and LP stuff. 
 

And what is frustrating is last Summer after I bought my Membership I spent a week opening up every project in Sonar and saving it as a midi file and exported all the audio as stems. 

Those all opened with out issue last summer. Literally about 250 files. 
No matter what happens I have all those as solid backup. 
Something changed in November and that’s when the crashes started happening. 
 

Since then any of these same older projects crash. New  ones don’t at all. All I can do is use safe mode and start over. Sometimes it’s just to not load those 2 “unknown “ plugins but there’s this latest one that required all be bypassed ? 
And there’s no dump files so nothing to submit. 
 

I closed my original ticket just to stop the emails from the AI. 

One other long shot is back in the Splat days I was sill using 44.1. But a few years ago I slowly converted those the 48. 
I would export the Audio as 48/32  and delete all the audio tracks. I switch the project to 48 and drag the stems back in. So for sure these projects all would have been involved with this. 
 

Next time I get a crasher I’ll try loading one of the 44.1 backups from before I did this. 


 

Edited by Sock Monkey
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I originally started recording this in 2011 so it's OLD. I had been rolling along fine in whichever version of Sonar, CbB, etc. There are a ton of older plugins and ways of doing things abandoned or deleted over the years so who knows what is specifically setting this off. Project versions worked on before late December open ok. After that, none of the last 5 or 6 versions open, even tho I worked on it the last time without issues on Dec 30th. So whatever changed between then and now is what I would have to suspect. I'm on build 2024.12 so nothing should have changed between then and now. Perhaps something in my system, but with others also having similar issues, I'm at a loss. Fortunately, it works fine in CbB and I've made the changes I wanted. So far, so good. Working in CbB again makes me miss track colors badly, I mean real track colors...Not some dinky bar next to it

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For really old projects (Sonar 1 to Sonar 8.5) and old .wrk files (Pro Audio 9 and earlier) I always use this method:

1. Create a new project using the Basic template.
2. Browse to your old project in the browser
3. Drag the project from the browser to an empty space in the track view.
4. Delete any unwanted tracks

This ensures:

1. The master/preview/metronome buses are present
2. All audio tracks have a valid Pro Channel configuration.
 

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So @msmcleod Are you saying that instead of safe mode- open a fresh Sonar project and by dragging the possibly corrupted project into this it might open with out issues related to things like the missing pro channel EQ on some tracks?  This is brilliant! 
I will definitely give this a try. If it works I’ll put in a note to Meng to give you a raise! 

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8 hours ago, msmcleod said:

For really old projects (Sonar 1 to Sonar 8.5) and old .wrk files (Pro Audio 9 and earlier) I always use this method:

1. Create a new project using the Basic template.
2. Browse to your old project in the browser
3. Drag the project from the browser to an empty space in the track view.
4. Delete any unwanted tracks

This ensures:

1. The master/preview/metronome buses are present
2. All audio tracks have a valid Pro Channel configuration.
 

Hello. I'm not getting a response after posting the link to my .dmp file to support and on here. Would be interested in hearing what may have been found. Thanks!

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7 hours ago, Scott C. Stahl said:

Hello. I'm not getting a response after posting the link to my .dmp file to support and on here. Would be interested in hearing what may have been found. Thanks!

Don’t feel bad. If you go to the Cakewalk Next sub forum here you’ll find my post from a week ago. In it I mentioned that I had submitted a report using the link in the help menu. 
That was 2 weeks ago and still no response. 
 
Since last November I’ve submitted about 10 crash reports but only a few were responded to fully. I guess they are busy or possibly understaffed. 

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