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Can't activate Cakewalk BandLab through assistant?


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I haven't used my CW BandLab program for a few months & it switched to Demo version but I can't find a way to activate it.

It used to be if i just logged in to the assistant that would take care of it but it doesn't happen now. 

If I click on the Bandlab assistant, it shows my name & email so it looks like I'm already logged in but i can't get out of demo mode.

One of the reasons I have not used the program much through the years is for fear of this very problem. 

I also tried rebooting but that didn't help.

Any ideas? 

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Maybe my version 2018.09 (Build 29, 64bit) of CW BandLab is outdated because there is no option under HELP  to log into Bandlab. 

All I get is a pop up that tells me to activate via BandLab Assistant. 

Also if I go to https://www.bandlab.com it will show my name so I think I am already logged in.

Is there a way to update CW BandLab without deleting anything?  

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37 minutes ago, Gary Edelman said:

Maybe my version 2018.09 (Build 29, 64bit) of CW BandLab is outdated because there is no option under HELP  to log into Bandlab. 

All I get is a pop up that tells me to activate via BandLab Assistant. 

Also if I go to https://www.bandlab.com it will show my name so I think I am already logged in.

Is there a way to update CW BandLab without deleting anything?  

You might want to try updating to the current version.  A lot has changed since 2018.09. I am on 2024.07 build 108.*** 

Sec.  I will try to get a link to the post with the latest version of CbB.**

BTW, I just logged out of CbB and logged back in as per @OutrageProductions advice and I successfully logged back in via the built-in "Sign in to Bandlab" link under Help.

**UPDATE:  Not sure if you have the Cakewalk Product Center. If so, that might be the best way to try updating. 

***CLARIFICATION:  The Cakewalk Product Center verifies that I am "Up-to-date" with the latest version 2024.09 build 108. Not sure why mine says 2024.07. I will sort that out for my own PC.  Regardless, build 108 looks like the latest version of CbB available to us. 

Edited by user 905133
(2) added a clarification re: CbB build 108; (1) added an update with a link to the Cakewalk Product Center
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18 minutes ago, user 905133 said:

You might want to try updating to the current version.  A lot has changed since 2018.09. I am on 2024.07 build 108. 

Sec.  I will try to get a link to the post with the latest version of CbB.**

BTW, I just logged out of CbB and logged back in as per @OutrageProductions advice and I successfully logged back in via the built-in "Sign in to Bandlab" link under Help.

**UPDATE:  Not sure if you have the Cakewalk Product Center. If so, that might be the best way to try updating. 

Thanks,

I'll try a little later today  & let you know how it turns out. 

I've been using Cakewalk since it came on a 5 1/4" floppy disk & recording audio on a computer was just considered a dream. 

It has too good many  memories to lose.

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Well I tried the link you posted to the Cakewalk Product Center & that did the trick as far as letting me out of Demo mode so i can save my work. 

It  let me  install the newer version & ended up with version 2024.07 build 108. 

I'm having some problem with audio drop outs now that I didn't have before but I'll deal with that later.

I'm wondering if I shouldn't just install everything in the CW Prodcut Center & see if that makes the system any more stable.

Thanks again for the help.  

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On 11/3/2024 at 1:37 PM, OutrageProductions said:

With CbB open go to <Help> <Log into Bandlab>.

The "assistant" was deprecated about a year ago. 

Every time I try that it tells me "User account could not be verified at this time. Error code: 1 invalid_grant Please try again later. "  I have had to go to support several times through the years for this activation issue, and like the commenter above said it is hard to have faith in this program when it seems to want reactivation so often.

Edited by james rector
spelling - "User"
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