Noel Borthwick Posted August 19 Share Posted August 19 It's come to our attention that a very small number users have crashes on start up for the newest version of Sonar. The symptom is the app disappears on startup. This issue has been confirmed to be due to the presence of a corrupted Microsoft VC redistributable. Sonar relies on the VCRedist runtime at a very fundamental level for proper operation so a corrupted install will cause the app to crash in unpredictable ways. In all the most recent reported cases the problem was caused by to the installation of an old obsolete VC runtime by the popular DaVinci Resolve video editing app. The resolution to this is to install the latest Microsoft redistributable from Microsoft and to do a repair install in the installer. Read this article for more info on this. 6 5 1 Link to comment Share on other sites More sharing options...
Living Room Rocker Posted August 20 Share Posted August 20 Good morning, Noel. Should this be a sticky? Kind regards, Living Room Rocker 1 1 Link to comment Share on other sites More sharing options...
Gary Magnusen Posted yesterday at 02:47 PM Share Posted yesterday at 02:47 PM Hey, Noel. I did everything in this post, but Sonar still won't run. I had DaVinci installed, and uninstalled it, still Sonar won't run. I reinstall Sonar, also. What's next? Link to comment Share on other sites More sharing options...
pwalpwal Posted yesterday at 03:19 PM Share Posted yesterday at 03:19 PM 30 minutes ago, Gary Magnusen said: What's next? removing "resolution" from the thread title? Link to comment Share on other sites More sharing options...
Starship Krupa Posted 10 hours ago Share Posted 10 hours ago (edited) 15 hours ago, Gary Magnusen said: I had DaVinci installed, and uninstalled it, still Sonar won't run. I reinstall Sonar, also. What's next? Did you: On 8/19/2024 at 10:08 AM, Noel Borthwick said: install the latest Microsoft redistributable from Microsoft and to do a repair install in the installer. Read this article for more info on this. The idea I'm getting is that just uninstalling DaVinci Resolve won't set things right. That will just leave you without Resolve and no Sonar either, because it doesn't address the problem of the Microsoft redistributables needing to be the latest. Follow the link, update the redistributables, and see what happens. Installers that just go ahead and overwrite the MS redistributables without checking to see if a newer version is already installed should be categorized as malware for all the damage they do. Edited 10 hours ago by Starship Krupa 1 Link to comment Share on other sites More sharing options...
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