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Resolution: Startup crashes with latest Sonar release


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It's come to our attention that a very small number users have crashes on start up for the newest version of Sonar.
The symptom is the app disappears on startup. This issue has been confirmed to be due to the presence of a corrupted Microsoft VC redistributable. Sonar relies on the VCRedist runtime at a very fundamental level for proper operation so a corrupted install will cause the app to crash in unpredictable ways.

In all the most recent reported cases the problem was caused by to the installation of an old obsolete VC runtime by the popular DaVinci Resolve video editing app. 

The resolution to this is to install the latest Microsoft redistributable from Microsoft and to do a repair install in the installer.
Read this article for more info on this.

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  • Noel Borthwick changed the title to Resolution: Startup crashes with latest Sonar release

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