fitzj Posted November 23, 2023 Share Posted November 23, 2023 I had to change my email address on the old legacy site which I did but I now cannot get access. I asked for a password reset but it does not send the link to reset. Please check the email "fitzj is pending approval. Please check the email address ending in @gmail.com for instructions on how to proceed" No email gets sent and support email give a message under construction. Link to comment Share on other sites More sharing options...
John Vere Posted November 23, 2023 Share Posted November 23, 2023 (edited) It’s been dead since about 2017 and that is that. It belongs to Gibson not Bandlab. But send a request to Bandlab support and they can fix it for you. It’s at top of this page( desktop version) Edited November 23, 2023 by John Vere 1 Link to comment Share on other sites More sharing options...
fitzj Posted November 23, 2023 Author Share Posted November 23, 2023 1 hour ago, John Vere said: It’s been dead since about 2017 and that is that. It belongs to Gibson not Bandlab. But send a request to Bandlab support and they can fix it for you. It’s at top of this page( desktop version) Cannot see it. Where exactly? Link to comment Share on other sites More sharing options...
John Vere Posted November 23, 2023 Share Posted November 23, 2023 This is a web page right? It has links at the top for everything to do with Cakewalk. But only on the desktop version it would seem. I don’t see it using my phone right now. But just Google the Cakewalk by Bandlab website and there will be links there. Is it just me who is an old fart that knows how to find stuff ? Link to comment Share on other sites More sharing options...
Byron Dickens Posted November 23, 2023 Share Posted November 23, 2023 You don't suppose it would be "Support Center," do you? Link to comment Share on other sites More sharing options...
Bristol_Jonesey Posted November 23, 2023 Share Posted November 23, 2023 6 hours ago, Byron Dickens said: You don't suppose it would be "Support Center," do you? Really???? Who'd have thought. Link to comment Share on other sites More sharing options...
Byron Dickens Posted November 23, 2023 Share Posted November 23, 2023 Strange, isn't it? Link to comment Share on other sites More sharing options...
fitzj Posted November 23, 2023 Author Share Posted November 23, 2023 Not to worry, I had a guy from Cakewalk contact me by email. Hopefully they will fix the small issue of the system sending back an email. Link to comment Share on other sites More sharing options...
57Gregy Posted November 24, 2023 Share Posted November 24, 2023 22 hours ago, fitzj said: Not to worry, I had a guy from Cakewalk contact me by email. Hopefully they will fix the small issue of the system sending back an email. I don't think the old web site will ever send an email. There's nobody home. Link to comment Share on other sites More sharing options...
fitzj Posted December 4, 2023 Author Share Posted December 4, 2023 On 11/24/2023 at 5:11 PM, 57Gregy said: I don't think the old web site will ever send an email. There's nobody home. It appears that way and although support responded no one fixed it. Link to comment Share on other sites More sharing options...
John Vere Posted December 5, 2023 Share Posted December 5, 2023 Did you check your junk folder? Link to comment Share on other sites More sharing options...
fitzj Posted December 5, 2023 Author Share Posted December 5, 2023 1 hour ago, John Vere said: Did you check your junk folder? I did. Link to comment Share on other sites More sharing options...
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