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Posted

IF you don't run BA at Windows-Startup automatically:

Bandlab Assistant Update 5.0.6. is available. And it works (at least on my system ;) )

 

greez

Posted (edited)
On 8/29/2019 at 3:08 PM, mkerl said:

IF you don't run BA at Windows-Startup automatically:

Bandlab Assistant Update 5.0.6. is available. And it works (at least on my system ;) )

 

greez

5.0.6 works fine here... Don't use BA on startup, so had to launch the assistant which issued an update notification, but on selecting update, presumably a self update, it failed, followed by an instruction to download BA (bandlab-assistant-windows-latest.exe) and  manually install via the exe, which is ok... Just remember to run as Administrator. 

Was this your experience,  or was this just a glitch going from 5.0.4 (which was my initial BA install) to 5.06, if anyone knows??  

Edited by Tez
Posted

Usually the band lab update works from it's own prompt : this time around it declared an error of some sort and prompted that I update manually, which worked just fine.

Posted

 This was the second update in a row that failed for me and I was forced to do it manually.

 

 Not a big deal. Just saying 

Posted

BandLab assistant update has given the error message 3 times now. Manual works fine, but it’s 3 extra clicks. Getting older makes things like this get old much quicker. Cakewalk update has now needed a manual click twice now. 

Posted

I've had this error message with former updates, usually manual download works fine. I tend to believe it's a Windows thing (Browser i.e.?). Don't know. But it doesn't bother me, the update finally works.

Posted
1 hour ago, pwalpwal said:

is there no log file that might give a clue as to why? for an "on-line" company this seems a bit amateurish...

Don't know. But it's not a show stopper...

Posted

I guess it has something to do with your Windows firewall setting. I turn it off, and BA successfully updates. Looks like we must set Windows firewall to allow BA to download the update. Your mileage may vary tho.

Posted
1 minute ago, pwalpwal said:

is it working on some non-standard port?

I don't know, I just turned off the firewall all the way, and BA updates normally (no more error). I turned on the firewall after updates, and add BA in allowed list.

Posted
36 minutes ago, pwalpwal said:

just wondering if the bla relies on some chrome dll (cf, the multiple instances showing in task manager when it's running)

 

I guess not?

Posted
1 hour ago, pwalpwal said:

no idea for sure, just speculating... but for example, if it did rely on some dll installed by chrome, that wasn't up to date (eg, user not letting chrome auto-update) with the latest bla requirement (that uses the lastest version of that dll), one might experience such odd issues

btw, if you don't use chrome, uninstall it, it's just a data-mining tool, no reason to have unless you want to share your data with google

I see what you're thinking. Could be.

Honestly I installed chrome only to checkout bandlab. Which seems very cool though I don't use it. Not enough hours in my day...

Posted
5 hours ago, pwalpwal said:

is there no log file that might give a clue as to why? for an "on-line" company this seems a bit amateurish...

The key entries I found at the update time were:

[2019-08-31 15:21:29.029] [info] Checking for update
[2019-08-31 15:21:29.121] [error] Error: TypeError: this.app.whenReady is not a function

the rest in the log I looked at is code entry points (+ corresponding personal info) ...

Personally I happy to download the exe & run it manually,  that's 99.9% likely to work, if it's predecessor had no problem, rather than rely on auto-update code to do the job, and going forward that's just what I might do... ?

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