Krister Fruberg Posted July 27, 2023 Share Posted July 27, 2023 Hello friends, has anyone else any problem to reach 'Cakewalk Online Help' pages. https://legacy.cakewalk.com/Documentation/Home First page works but when I select 'English' under 'Cakewalk' I only get error as below picture. https://legacy.cakewalk.com/Documentation?product=Cakewalk&language=3&help=toc.html Same result if I use Cakewalk menu 'Help/Documentation' https://legacy.cakewalk.com/Documentation?product=Cakewalk&language=3&help=0x184C5 Chrome and Edge gives same result. Is there maybe a security setting in my browser I need to change? Thanks // Krister Link to comment Share on other sites More sharing options...
Lord Tim Posted July 27, 2023 Share Posted July 27, 2023 The website is in the middle of undergoing maintenance at the moment so some stuff may be broken. Perhaps try the Reference Guide for now? https://bandlab.github.io/cakewalk/docs/Cakewalk Reference Guide.pdf 1 Link to comment Share on other sites More sharing options...
scook Posted July 27, 2023 Share Posted July 27, 2023 13 minutes ago, Krister Fruberg said: has anyone else any problem to reach 'Cakewalk Online Help' pages probably everyone who has tried to access the pages since early Jun. Retrying may eventually load the page Fortunately, the pdf and chm (local help has been optional install since 2022.06) still work reliably. To use the chm instead of the web, in Preferences Edit > Preferences > File - Advanced select Always Use Local Help (one day this link may be useful) 2 Link to comment Share on other sites More sharing options...
User 905133 Posted July 27, 2023 Share Posted July 27, 2023 (edited) Yes. Yesterday I saw a message like that when a link someone posted had a language search tag. I assumed it was because the new website was under construction and didn't make a big deal about it. Maybe I should have? Edited July 27, 2023 by User 905133 1 Link to comment Share on other sites More sharing options...
Krister Fruberg Posted July 27, 2023 Author Share Posted July 27, 2023 7 minutes ago, scook said: probably everyone that has tried to access the pages since early Jun. Retrying may eventually load the page Edit > Preferences > File - Advanced and select Always Use Local Help Fortunately, the pdf and local chm still work reliably Thanks scook, I was not aware I could run these local help files. The setting 'Always Use Local Help' fixed my problem. These local files are also much faster to use. You made my day ? 1 Link to comment Share on other sites More sharing options...
Krister Fruberg Posted July 27, 2023 Author Share Posted July 27, 2023 18 minutes ago, Lord Tim said: The website is in the middle of undergoing maintenance at the moment so some stuff may be broken. Perhaps try the Reference Guide for now? https://bandlab.github.io/cakewalk/docs/Cakewalk Reference Guide.pdf Thanks, that was a very useful document. 2 Link to comment Share on other sites More sharing options...
scook Posted July 27, 2023 Share Posted July 27, 2023 Yeah, local help is the best workaround to the current web help issue and probably the best help format available from Cakewalk for most users. Re-introduced a year ago, it probably should be advertised a bit more given the circumstances. The chm is updated with every release and offers the same context sensitive help the web-based system does. The pdf does is not follow as regular an update schedule. 3 Link to comment Share on other sites More sharing options...
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