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Video View has disappeared!!


winkpain

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I submitted this to Support and am still waiting on a reply, but figured I would see if anyone here has any ideas in the meantime...

I am using Cakewalk, latest ver. (build 79) on two machines, one Windows 7 pro and one Windows 10, and am working on some video scoring. I have a video and audio project loaded in each and Cakewalk on the W7 machine (since update last week to ver. 2019.07) no longer will show the Video View. In fact Video View is no longer available as a choice in "Views" menu - it doesn't even show up in the list. Neither will pressing shortcut Alt+V or right clicking in Video Thumbnails strip and choosing "Open Video View" open the video view. (Thumbnails of the imported video, however, DO display in this strip.)
It is as if all video viewing function has been removed.
Cakewalk on my W10 laptop has view video functions as normal .

I actually have since downgraded to previous version of CW and Windows environment using System Restore to a earlier date, but this had no effect in correct the problem.

What is going on here??!!

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