Cakewalk Not Activated?

[Eugene Blanchard]

Today, I got a pop-up that Cakewalk is Not Activated (20, 800b0100) and because it is deactivated, I can't save. It says to Contact Support and clicking on it, sends me to the Cakewalk web page where I have to create an account but account creation is disabled.

If I go to the Help menu - Refresh Activation, it works but still Cakewalk is Not Activated. The Help menu shows that I am logged into Bandlab.  Under Help menu - Check for Updates, it says I am up to date with version 28.11.0.21 with the option for updating the Help menus and Demos. I updated Help and Demos. Still no activations

I shut down Cakewalk, (losing my latest work ? ) and now it requests that I login into Bandlab first. Did that, Cakewalk opens and says Not Activated. Refreshed Activation and back where I started from Not Activated and can't save....

[Eugene Blanchard]

Follow-up, went to Bandlab Assistant  - Apps - Cakewalk - Open pulldown menu  - Refresh Activation. Opened Cakewalk  and it flashed Activation Refreshed then the Not Activated pop-up appeared. 

Went through the Offline Activation method using Bandlab Assistant outline here with no success:

https://help.cakewalk.com/hc/en-us/articles/900006210046-Activating-Cakewalk

 

[Eugene Blanchard]

It seems that this happened last year also, I followed this forum thread and found that cakewalk.exe digital signature had expired 3/7/2023

 

[John Vere]

I'm not sure why you are having so much trouble. Just last week I fired up a laptop I have Cakewalk on that I rarely use and I got the message you got I just opened the Help menu and refreshed activation, done. You don't use the Assistant now for a long time they fixed that. Everything is done inside of Cakewalk.  If you are logged on to this forum you are logged on to your Cakewalk account. The Help menu is there for a good reason. 

 

 

 

Edited June 19, 2023 by JohnnyV

[57Gregy]

Plus, you should have gotten a message long before the activation was done. I will get a message at least a week before the due date.
Did you not get any prior warning?

[Noel Borthwick]

On 6/18/2023 at 1:12 PM, Eugene Blanchard said:

Today, I got a pop-up that Cakewalk is Not Activated (20, 800b0100) and because it is deactivated, I can't save. It says to Contact Support and clicking on it, sends me to the Cakewalk web page where I have to create an account but account creation is disabled.

If I go to the Help menu - Refresh Activation, it works but still Cakewalk is Not Activated. The Help menu shows that I am logged into Bandlab.  Under Help menu - Check for Updates, it says I am up to date with version 28.11.0.21 with the option for updating the Help menus and Demos. I updated Help and Demos. Still no activations

I shut down Cakewalk, (losing my latest work ? ) and now it requests that I login into Bandlab first. Did that, Cakewalk opens and says Not Activated. Refreshed Activation and back where I started from Not Activated and can't save....

Post an exact screenshot of your error and your about box as well.