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Cakewalk Not Activated?


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Today, I got a pop-up that Cakewalk is Not Activated (20, 800b0100) and because it is deactivated, I can't save. It says to Contact Support and clicking on it, sends me to the Cakewalk web page where I have to create an account but account creation is disabled.

If I go to the Help menu - Refresh Activation, it works but still Cakewalk is Not Activated. The Help menu shows that I am logged into Bandlab.  Under Help menu - Check for Updates, it says I am up to date with version 28.11.0.21 with the option for updating the Help menus and Demos. I updated Help and Demos. Still no activations

I shut down Cakewalk, (losing my latest work ? ) and now it requests that I login into Bandlab first. Did that, Cakewalk opens and says Not Activated. Refreshed Activation and back where I started from Not Activated and can't save....

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Follow-up, went to Bandlab Assistant  - Apps - Cakewalk - Open pulldown menu  - Refresh Activation. Opened Cakewalk  and it flashed Activation Refreshed then the Not Activated pop-up appeared. 

Went through the Offline Activation method using Bandlab Assistant outline here with no success:

https://help.cakewalk.com/hc/en-us/articles/900006210046-Activating-Cakewalk

 

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I'm not sure why you are having so much trouble. Just last week I fired up a laptop I have Cakewalk on that I rarely use and I got the message you got I just opened the Help menu and refreshed activation, done. You don't use the Assistant now for a long time they fixed that. Everything is done inside of Cakewalk.  If you are logged on to this forum you are logged on to your Cakewalk account. The Help menu is there for a good reason. 

 

 

 

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Edited by JohnnyV
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On 6/18/2023 at 1:12 PM, Eugene Blanchard said:

Today, I got a pop-up that Cakewalk is Not Activated (20, 800b0100) and because it is deactivated, I can't save. It says to Contact Support and clicking on it, sends me to the Cakewalk web page where I have to create an account but account creation is disabled.

If I go to the Help menu - Refresh Activation, it works but still Cakewalk is Not Activated. The Help menu shows that I am logged into Bandlab.  Under Help menu - Check for Updates, it says I am up to date with version 28.11.0.21 with the option for updating the Help menus and Demos. I updated Help and Demos. Still no activations

I shut down Cakewalk, (losing my latest work ? ) and now it requests that I login into Bandlab first. Did that, Cakewalk opens and says Not Activated. Refreshed Activation and back where I started from Not Activated and can't save....

Post an exact screenshot of your error and your about box as well.

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