Cakewalk exits to Windows with no error

[Terry Kelley]

I've got a project that is fairly complex with many plugins and sidechains that will open completely, then after about 3 seconds I get the hour glass and it exits to Windows. There is no error and setting the sensitivity in the initialization file doesn't appear to generate anything. I have projects that are far more complex than this one that open fine. I've tried loading in safe mode and it will stay open if I excluded everything but if I exclude them one at a time (or common groups like soft synths or FX) it will crash. Only loading with no FX and synths keeps it from exiting. If I'm quick, I can start it playing but it bails out after a second or two.

I looked at the Event Viewer and see this:

2281215597166793434

4

APPCRASH

Not available

0

Cakewalk.exe

28.11.0.21

6387726b

StackHash_b4ee

0.0.0.0

00000000

c0000005

PCH_29_FROM_unknown+0x0000000000000000

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8FF.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA29.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA39.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA37.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA57.tmp.txt

\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Cakewalk.exe_49f901855dfc38b7a24d15255f7e2bb35cc8b_3a505869_d681d648-3951-4881-a327-ed0e0152210a

0

7c145382-c31f-4148-8404-24c905b17497

268435456

fe55d34db251ca1dcfa8817fcd3512da

0

Faulting application name: Cakewalk.exe, version: 28.11.0.21, time stamp: 0x6387726b
Faulting module name: ntdll.dll, version: 10.0.19041.2788, time stamp: 0x2f715b17
Exception code: 0xc0000005
Fault offset: 0x000000000002faad
Faulting process id: 0xfb4
Faulting application start time: 0x01d97af031f5e7cc
Faulting application path: C:\Program Files\Cakewalk\Cakewalk Core\Cakewalk.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 50850872-87b8-4f01-99e3-3670e499ee6d
Faulting package full name:
Faulting package-relative application ID:

The C0000005 tells me someone is trying to access a memory location they aren't supposed to (that someone being Cakewalk or ntdll but it could be on behalf of a plugin.)

Any suggestions how to investigate this further? I ran the deep hardware tests and they all pass.

Terry

Edit: I got it to  open by opening two other projects with it at the same time. Well there's a usable solution! LOL. Resaving it and trying the new file didn't help.

Edited April 30, 2023 by Terry Kelley

[Charles Czerny]

I had a similar problem recently (about 7-8 days ago) on a song that ran fine the last time I accessed it which was about two months ago. Suspecting either some Windows10 patches whcich I haven't yet looked up what was loaded or a Cakewalk upgrade (I have to check when I loaded the most recent mod) or the fact that I've rcently added and updated a lot of software.

So far no other songs have exhibited a similar crash, but following this thread to see what possible solutions there may be to figure out the problem.

[Terry Kelley]

I'll keep updating it as I try things but so far it appears to be related to where  the project sits in memory. As long as I load another project first, I can load the problem project.

Edited May 1, 2023 by Terry Kelley

[Jeremy Oakes]

I would say you answered yourself in the op - you probably have a plugin issue, maybe a 32bit or badly written 64 bit ? 

Going through them one by one should find the culprit.

J

[Terry Kelley]

Well, not loading each one doesn't fix it. Only not loading all of them at once works.

Yeah, it's some unknown combination of unknown factors. That much I know.

[Bruno de Souza Lino]

Did you try opening the project in Safe Mode? Hold Shift whilst opening the project in question.

[scook]

Could try temporarily setting 

ExceptionHandlingSeverity=7

in Preferences > File > Initialization File

For more info on ExceptionHandlingSeverity see http://www.cakewalk.com/Documentation?product=Cakewalk&language=3&help=INI_Files.4.html

[Terry Kelley]

I did that and it doesn't generate anything or act any different.

Weirdly, I added several tracks and  FX and it opens every time. I think this is another one for the vault.