Eusebio Rufian-Zilbermann Posted September 16, 2022 Share Posted September 16, 2022 Plugin Alliance has added Rx10 and Ozone 10 to the store https://www.plugin-alliance.com/en/products.html Ozone 10 adv $299 (when not on sale, $499) Ozone 10 std $199 (when not on sale, $249) Ozone 10 elements not available RX 10 adv $799 (when not on sale, $1199) RX 10 std $299 (when not on sale, $399) RX 10 elem $99 (when not on sale, $199) <end of deal part, start of the rant part> I tried using a Forever 29 coupon and it didn't work, the error message is: Quote The voucher "<code removed for posting>" requires a specific quantity of products in your cart. Please check the voucher requirements. From the conditions for Forever 29 in the PA website: Quote What can I spend my $1 Forever 29 voucher on? The $1 voucher is valid for any purchasable plugin on our website, except for PA_EXT sales & Gig Performer. Please note that Gig Performer is not a plugin. For RX 10 maybe the "is not a plugin" logic applies but, now that izotope has removed standalone mode from Ozone 10 it shouldn't be applicable Before the addition of Rx and Ozone, the most expensive plugin was bx_console AMEK 9099 for $449, currently more expensive than O10 (or just $50 more if you look at the price when not on sale) so it wouldn't be that unreasonable to expect the voucher to work (other than because the $499 price tag for the AMEK 9099 feels more inflated than the Ozone prices). Besides "because it would be too good a deal", what reasoning would you expect for the exclusion? Link to comment Share on other sites More sharing options...
Technostica Posted September 16, 2022 Share Posted September 16, 2022 "The $1 voucher is valid for any purchasable plugin on our website, except for PA_EXT sales". Does it count as an External sale? Link to comment Share on other sites More sharing options...
antler Posted September 16, 2022 Share Posted September 16, 2022 I think those vouchers are only valid for PA's plugins; iZotope/NI might be excluded. That text was probably written before the companies integrated their respective storefronts. I could be wrong on that though - I'm not signed up, so didn't read the T&Cs in too much detail. Link to comment Share on other sites More sharing options...
Brian Walton Posted September 16, 2022 Share Posted September 16, 2022 3 hours ago, Eusebio Rufian-Zilbermann said: Plugin Alliance has added Rx10 and Ozone 10 to the store https://www.plugin-alliance.com/en/products.html Ozone 10 adv $299 (when not on sale, $499) Ozone 10 std $199 (when not on sale, $249) Ozone 10 elements not available RX 10 adv $799 (when not on sale, $1199) RX 10 std $299 (when not on sale, $399) RX 10 elem $99 (when not on sale, $199) <end of deal part, start of the rant part> I tried using a Forever 29 coupon and it didn't work, the error message is: From the conditions for Forever 29 in the PA website: For RX 10 maybe the "is not a plugin" logic applies but, now that izotope has removed standalone mode from Ozone 10 it shouldn't be applicable Before the addition of Rx and Ozone, the most expensive plugin was bx_console AMEK 9099 for $449, currently more expensive than O10 (or just $50 more if you look at the price when not on sale) so it wouldn't be that unreasonable to expect the voucher to work (other than because the $499 price tag for the AMEK 9099 feels more inflated than the Ozone prices). Besides "because it would be too good a deal", what reasoning would you expect for the exclusion? Really expected this would happen (though I agree a rant is in order). Thanks for confirming I didn't miss out on the opportunity of a lifetime with the Forever 29. Link to comment Share on other sites More sharing options...
Eusebio Rufian-Zilbermann Posted September 17, 2022 Author Share Posted September 17, 2022 8 hours ago, Technostica said: Does it count as an External sale? No, PA_EXT are sales with a limited time that don't become part of the permanent catalog. 7 hours ago, antler said: I think those vouchers are only valid for PA's plugins; iZotope/NI might be excluded. That text was probably written before the companies integrated their respective storefronts Forever 29 was actually released 2 days after they announced the Soundwide partnership and the first bundle of PA/NI/Izotope products. I was playing around with different products in my shopping cart, and the voucher works for some iZotope plugins but not others (e.g, it works for RX9 Elements but not for RX10 Elements) 1 1 Link to comment Share on other sites More sharing options...
simon Posted September 17, 2022 Share Posted September 17, 2022 did you try emailing support - they might be able to assist ? 1 Link to comment Share on other sites More sharing options...
Technostica Posted September 17, 2022 Share Posted September 17, 2022 With Ozone 10 Advanced it says: "PA_EXT plugins can only be downloaded from the external partner websites." 1 Link to comment Share on other sites More sharing options...
Yan Filiatrault Posted September 17, 2022 Share Posted September 17, 2022 4 hours ago, simon said: did you try emailing support - they might be able to assist ? Don’t hope for too much.. From my recent experience, PA customer service is the worst I have experienced in the whole industry… Surprisingly, Izotope is now part of the same company and still have stellar customer service after I contacted them last week. Strange to have such a big difference inside what is now the same company… Link to comment Share on other sites More sharing options...
abacab Posted September 17, 2022 Share Posted September 17, 2022 4 hours ago, simon said: did you try emailing support - they might be able to assist ? ^^^ good idea! Link to comment Share on other sites More sharing options...
Bapu Posted September 17, 2022 Share Posted September 17, 2022 7 hours ago, Eusebio Rufian-Zilbermann said: Forever 29 was actually released 2 days after they announced the Soundwide partnership and the first bundle of PA/NI/Izotope products. Forever29 was released way before that. I think you are referring to the 'final' offer to sign up for Forever29 before it was no longer availble (but all current subscriptions were to be honored). Link to comment Share on other sites More sharing options...
Technostica Posted September 17, 2022 Share Posted September 17, 2022 1 hour ago, Yan Filiatrault said: Don’t hope for too much.. From my recent experience, PA customer service is the worst I have experienced in the whole industry… Surprisingly, Izotope is now part of the same company and still have stellar customer service after I contacted them last week. Strange to have such a big difference inside what is now the same company… Unless they have actually merged the workplaces, they are still run as separate entities, so the customer service of one has no bearing on that of another. Link to comment Share on other sites More sharing options...
Sergio Posted September 18, 2022 Share Posted September 18, 2022 Sorry to say that folks but External is what they say is External. I got NeoVerb with my $1 F29 code last month. Having said that I also tried to get RX10 advanced for $1. Of course I didn't expect this to succeed but... anyway. It is what it is ? Link to comment Share on other sites More sharing options...
Eusebio Rufian-Zilbermann Posted September 19, 2022 Author Share Posted September 19, 2022 PA_EXT is described here https://www.plugin-alliance.com/en/news/article/items/pa-ext.html I don't see any iZotope products there and the exclusion is specifically PA_EXT (not "External"). FWIW, the F29 vouchers DO work with previously added iZotope products (e.g., RX9 Elements), so it may be a matter of waiting (or contacting support, as suggested) @Bapu no, I'm not talking about the more recent final offer. From what I can tell (based on emails) Soundwide was announced on 4/12/2022 and Forever 29 on 4/14/2022 Link to comment Share on other sites More sharing options...
Pesukarhu Posted September 20, 2022 Share Posted September 20, 2022 Hello, I have the Forever29 sub and I got a reply from Plugin Alliance. Here's the reply: Thank you for contacting support. Unfortunately, the RX 10 and Ozone 10 products are not redeemable with the Forever 29 $1 voucher. We apologize for the confusion. These are new products that were released after our update to the Forever 29 promotion. Thank you for your understanding and support! Best, Jonathan Plugin Alliance When did they say that there was an update?When did they say that new plugins are not valid when using Forever29 vouchers? I just checked my inbox and did not find any updates to Forever29. Did not find any at PA:s support page also. Link to comment Share on other sites More sharing options...
Yan Filiatrault Posted September 20, 2022 Share Posted September 20, 2022 4 hours ago, Pesukarhu said: Hello, I have the Forever29 sub and I got a reply from Plugin Alliance. Here's the reply: Thank you for contacting support. Unfortunately, the RX 10 and Ozone 10 products are not redeemable with the Forever 29 $1 voucher. We apologize for the confusion. These are new products that were released after our update to the Forever 29 promotion. Thank you for your understanding and support! Best, Jonathan Plugin Alliance When did they say that there was an update?When did they say that new plugins are not valid when using Forever29 vouchers? I just checked my inbox and did not find any updates to Forever29. Did not find any at PA:s support page also. It’s obvious that these products should not be available to 29$ to anyone for now… Link to comment Share on other sites More sharing options...
Brian Walton Posted September 21, 2022 Share Posted September 21, 2022 On 9/20/2022 at 11:52 AM, Yan Filiatrault said: It’s obvious that these products should not be available to 29$ to anyone for now… While I expected them to do this and didn't sign up for forever 29 as I anticipated that. The original terms of the plan was 100% under the concept that upon new release you could get new plugins at the discount that was the point. Not waiting for sales way down the road. New plugin gets released, if you are on the sub you have the option to get it. That was infact the incentive. I didn't expect they would do it for the expensive NI and iZotope stuff but there is a strong argument to be made here. Link to comment Share on other sites More sharing options...
Yan Filiatrault Posted September 21, 2022 Share Posted September 21, 2022 It’s like other Soundwide products, it’s mainly their products from PA, and adding some more from NI and Izotope, not all of them Link to comment Share on other sites More sharing options...
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