file not supported message is wrong

[markz penguiin]

so I was trying to import an audio file into my project (which is mp4, ogg, and wav, all of which are format files that bandlab supports) and I tried importing but it still says 'file not supported' what is wrong here? need help as soon as possible on this one

[User 905133]

I just did a quick test by dragging some mp4 and ogg files into Cakewalk. It worked.  I dragged the files from a file window (I use "Everything") onto an audio track.  I also tried the Menu Bar > File > Import > Audio method.  That worked, too.

Its hard to tell what you might be doing wrong because you haven't stated the steps you took.

http://www.cakewalk.com/Documentation?product=Cakewalk&language=3&help=Recording.32.html

Have you looked at the format of the files under the file's Properties > Details?  Maybe that info might be helpful to diagnose the problem you are having.

Edited May 28, 2022 by User 905133
to add a reference to Properties > Details; to add a link to the online documentation for "Import"

[Kurre]

I think i have seen that before. It was because they where in a zipfile. You have to unzip first, if that's the case.

[User 905133]

22 minutes ago, Kurre said:

I think i have seen that before. It was because they where in a zipfile. You have to unzip first, if that's the case.

I deleted a question ("By any chance are you trying to import a compressed file?") after I tried Menu > File > Import with the zip file I was using as a test because CbB didn't even see it.  I just tried the drag and drop method with an mp3 file in a zip file and all I get in the circle with the line through it.

I am interested to know what method the OP used to get that message.  

I did get a file not supported message when I tried to import a file that was 0 bytes long.  Maybe there's a size limit?

Edited May 28, 2022 by User 905133
fixed typos

[Lord Tim]

It's possible that if you're trying to drag an MP4, WAV and OGG in all at once, one of those files is failing and giving you that message. In the case of MP4 especially, they're just containers for various different audio and video codecs (usually h264 these days, but not always). I'd be pointing the finger at that first as a potential culprit, having an unsupported codec, and next making sure the other files play elsewhere - they could actually be damaged.

[User 905133]

Interesting.  I never tried having CbB try to convert different types of files at the same time.  Thanks for the tip--just in case I am tempted to do that for real.  I tried as a test, and the presence of an mp4 file caused CbB to have an immediate shut-down type crash.  Nice to know that even at my age I still have room to lean new things! (Thanks for that, too!)