simon Posted March 2, 2022 Share Posted March 2, 2022 6 minutes ago, cclarry said: Nope...not there... is the dongle registered to your mysteinberg account ? there's an option in the elicencer software to register it can you seen anything in your mysteinberg account ? Link to comment Share on other sites More sharing options...
Larry Shelby Posted March 2, 2022 Share Posted March 2, 2022 Of course Simon...I've been using Cubase for YEARS! I've sent support an email...they obviously shafted me, despite having registered C11 on 11/24/21...well within the grace period, which started on 11/10/21... Link to comment Share on other sites More sharing options...
simon Posted March 2, 2022 Share Posted March 2, 2022 Just now, cclarry said: Of course Simon...I've been using Cubase for YEARS! - just double checking one of my C11 updates was registered on 11/10/21 and in logging into mysteinberg this morning that licence showed the registration date AND had the words 'grace period eligbile' (or similar) written after it. this changed to NFR (actually 'not for updates' or something) after I installed the new activation code onto the dongle - this also 'enabled' a cloud based licence in mysteinberg. sorry if I wasn't clear SB support will sort you out - I'm guessing they will be slow as per usual. 1 1 Link to comment Share on other sites More sharing options...
Tim Smith Posted March 2, 2022 Share Posted March 2, 2022 ? Great news! I updated my download assistant last night but wasn't aware 12 was out. I'll see if I can get 12 tonight. I should be in the window to get it thanks to clarry's mention here. This is one of the few DAWS I feel confident saying you don't need much outside of it to do whatever you want to do without investing in 3rd party plugs. Not that any of us would really want to do that. ..................but you know what's probably going to happen after we get locked into 12. *subscription* at least as an option. Link to comment Share on other sites More sharing options...
Guest Posted March 2, 2022 Share Posted March 2, 2022 I finally managed to receive a download access code after ~15 tries. Now I'm struggling to get the licence replaced/updated in the eLicence Control Center. The Steinberg servers are a bit slow at the moment. But I'm full of hope Link to comment Share on other sites More sharing options...
jerrydf Posted March 2, 2022 Share Posted March 2, 2022 I've installed and registered, etc. But the start up hangs on "Initializing Video Player." Safe mode doesn't help either. Link to comment Share on other sites More sharing options...
simon Posted March 2, 2022 Share Posted March 2, 2022 3 minutes ago, jerrydf said: I've installed and registered, etc. But the start up hangs on "Initializing Video Player." Safe mode doesn't help either. there's a thread about that over at the steinberg forums https://forums.steinberg.net/t/cubase-12-hangs-on-initialising-video-player/769774 Link to comment Share on other sites More sharing options...
jerrydf Posted March 2, 2022 Share Posted March 2, 2022 28 minutes ago, simon said: there's a thread about that over at the steinberg forums https://forums.steinberg.net/t/cubase-12-hangs-on-initialising-video-player/769774 Yes thanks - I'm in it! I've deleted the video player dll, now it's hung on Chord Pads. I think we'd better let them test it a few more days. 1 Link to comment Share on other sites More sharing options...
husker Posted March 2, 2022 Share Posted March 2, 2022 1 hour ago, cclarry said: Aha...there is an option under the Account menu for "Grace Period Check" that get's you the license, but I ran it and got "no license found" I get the same thing. 1 Link to comment Share on other sites More sharing options...
telecode 101 Posted March 2, 2022 Share Posted March 2, 2022 looks interesting. lots of interesting features. but the big question is does it load and work faster on existing systems or do you need more powerful system to run it. Link to comment Share on other sites More sharing options...
Larry Shelby Posted March 2, 2022 Share Posted March 2, 2022 7 minutes ago, husker said: I get the same thing. UCW201772 said he had to retry 15 times....so I'm trying that It's not likely to work...but who knows...LOL Link to comment Share on other sites More sharing options...
Des Adam Posted March 2, 2022 Share Posted March 2, 2022 I'm in contact with Steinberg just now as I was getting the same issue @cclarry . Seems like my licence was marked as being outwith the grace period. Waiting to see what they say next. 1 Link to comment Share on other sites More sharing options...
husker Posted March 2, 2022 Share Posted March 2, 2022 11 minutes ago, cclarry said: UCW201772 said he had to retry 15 times....so I'm trying that It's not likely to work...but who knows...LOL After a few tries, I finally got it. 1 Link to comment Share on other sites More sharing options...
Tim Smith Posted March 2, 2022 Share Posted March 2, 2022 33 minutes ago, telecode 101 said: looks interesting. lots of interesting features. but the big question is does it load and work faster on existing systems or do you need more powerful system to run it. I guess it depends on project size. It works fine on my medium powered computer 5820K i7 running SSDs. Film composers use Cubase running hundreds of tracks on it. On slow servers- They are likely overloaded as everyone is trying at the same time. If you are unsuccessful, maybe waiting a day or so things will settle down. Your credentials aren't going anywhere. Link to comment Share on other sites More sharing options...
Yan Filiatrault Posted March 2, 2022 Share Posted March 2, 2022 @cclarry Got this on another forum, maybe you can try it: So you have to run eLicenser Maintenance to change the Cubase 11 licence to "Grace Period Eligible", then Steinberg Activation Manager to run the Grace Period check, it then e-mails you a Download Access Code to paste into Steinberg Download assistant which pulls up eLicenser CC to perform the upgrade. 1 Link to comment Share on other sites More sharing options...
Larry Shelby Posted March 2, 2022 Share Posted March 2, 2022 Chatted with customer service, he had me re-download the Activation Assistant and reinstall, and that did nothing...same result, and he said...sorry but we're having server issues right now. I said...I know it's not your fault, but this is a very bad look for Steinberg, and he agreed. 1 Link to comment Share on other sites More sharing options...
Bapu Posted March 2, 2022 Share Posted March 2, 2022 (edited) @cclarry Do the resellers typically offer the upgrade for less than the 11->12 $99.99 path? It's up on the site for me @ $99.99. Edited March 2, 2022 by Bapu Link to comment Share on other sites More sharing options...
Larry Shelby Posted March 2, 2022 Share Posted March 2, 2022 6 minutes ago, Bapu said: @cclarry Do the resellers typically offer the upgrade for less than the 11->12 $99.99 path? It's up on the site for me @ $99.99. Not that I know of Bapu...the only upgrades usually are from AI, LE, Elements, and Artist. The only retailer that carries it is Sweetwater...for the same price https://www.sweetwater.com/store/detail/Cubase11PUp1--steinberg-cubase-pro-11-update-from-cubase-pro-10.5-download 1 Link to comment Share on other sites More sharing options...
Bapu Posted March 2, 2022 Share Posted March 2, 2022 1 minute ago, cclarry said: Not that I know of Bapu...the only upgrades usually are from AI, LE, Elements, and Artist. The only retailer that carries it is Sweetwater...for the same price https://www.sweetwater.com/store/detail/Cubase11PUp1--steinberg-cubase-pro-11-update-from-cubase-pro-10.5-download Thx, I'll just buy it from Steiny 1 Link to comment Share on other sites More sharing options...
husker Posted March 2, 2022 Share Posted March 2, 2022 Well, I finally got i's dotted, the t's crossed, and jumped through the hoops. 12 Pro is installed and activated. The odd thing is that the Activation assistant kept erroring out on transferring the license, but I just reboot, and it showed up in the Activation Manager as something that could be activated. It then installed and activated fine, but I still show a Cubase 11 license on my ELicenser. My next question is what about my Elements 11 license. That was purchased within the same grace period, and I see now way of upgrading that one. I'm not sure I really care, as I can now install Pro on 3 machines (which obviates my need for Elements). Have faith Larry, I'm sure it will be sorted out. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now