Hangs on Wave Profiler at start up

[James Knill]

When I start CbB the splash screen comes up, then the Wave Profiler checks the current driver (WDM), none of the profiles is available so it shuts CbB down.

Background: This is a new install on a DELL XPS 15 Laptop running Windows 11. I have just finished the install and was testing it out using WASAPI drivers when the audio dropped out. I switched to WDM to see how it ran on this driver and it crashed. Since then it is as described above. I have tried starting CbB with control held down and by disabling the inbuilt NVIDIA / Realtek devices and drivers. I have just reinstalled CbB and it is still the same.

I need to be able to switch the audio driver back to default or to ASIO or WASAPI before launching CbB so it finds the correct drivers. Is there a way to do this?

Are there registry entries I can change to go back to default audio devices?

Here is a screenshot of the wave profiler just before it crashes.

[mike2mars]

I have the same problem , the first response i dont see anywhere onboarding shown in the core part of cakewalk in the registry eidtor, the 2nd suggestion didnt work by disabling all but the audio driver I was using .  Maybe there's a file you can edit somewhere to change the driver settings outside the program?`

 

EDIT:  What did work was unplugging my hdmi cable for external monitor.  That seemed to let the waveprofiler finish correctly.  

Edited February 21, 2022 by mike2mars

[scook]

The first thing I would try is force CbB to run the onboarding wizard.

To do this edit the registry and set OnboardingShown to 0 in

HKEY_CURRENT_USER\SOFTWARE\Cakewalk Music Software\Cakewalk\Core

 

Some Dell computers run a program called “Dell SupportAssist Remediation” which has been identified as a resource thief. See 

 

 

[John Vere]

I’m seeing your video card as the audio driver. Go into Windows sound settings and disable all output devices except the one you are actually using 

Edited August 12, 2022 by Cactus Music

[Takeshi Shinyama]

Appreciate it mike2mars. Unplugging hdmi worked.

[Pablo Santiago]

Same for me, HDMI cable disconected and wave profiler ended correctly allowing to change wrong driver.

Edited January 5, 2023 by Pablo Santiago

[Ken M]

Had the same problem. For me the fix was going into Device Manager and disabling all sound devices, then starting Cakewalk using <Shift><Enter> to bring up the Preferences Wizard. Then I plugged in my Focusrite and was able to set the Driver Mode back to ASIO and select the Focusrite as the default device.

[johnny b]

On 2/20/2022 at 9:20 PM, mike2mars said:

I have the same problem , the first response i dont see anywhere onboarding shown in the core part of cakewalk in the registry eidtor, the 2nd suggestion didnt work by disabling all but the audio driver I was using .  Maybe there's a file you can edit somewhere to change the driver settings outside the program?`

 

EDIT:  What did work was unplugging my hdmi cable for external monitor.  That seemed to let the waveprofiler finish correctly.  

thank you , i had hours of frustration trying to resolve this    noy sure how you got it but you did   thanks