Mánibranðr Studios Posted May 9, 2019 Share Posted May 9, 2019 (edited) So I have been having issues with Cakewalk, in fact it's kind of a brick wall that I'd consider a huge liability. I have this project that basically sending MIDI data to my SD-50 with the objective of creating a MIDI file that is specific to the SD-50. However, I ran into an issue where if I move the transport past a certain point in the song, it would crash as soon as I hit play, causing the MIDI module and the ASIO driver to hang, forcing a system restart each time. I don't have the time or resources to diagnose this further, and it doesn't help that only an empty dump file was created. I am going to just include the project file itself so you can take a look at it yourselves. I am running Windows 7 x64 with 8 GB of RAM, my SD-50 is being used here as my ASIO interface and MIDI module. Keep in mind, the song plays fine if run from the start, and only crashes if the transport is past a certain point. TEAR-The 4 Fates.cwp Edited May 9, 2019 by LadyFuzztail Link to comment Share on other sites More sharing options...
garybrun Posted May 9, 2019 Share Posted May 9, 2019 Good work on your song! I tried your project file and it does not crash on my system, Link to comment Share on other sites More sharing options...
Mánibranðr Studios Posted May 9, 2019 Author Share Posted May 9, 2019 15 minutes ago, garybrun said: Good work on your song! I tried your project file and it does not crash on my system, Did you try starting from a later part of the song? I believe I mentioned that the project plays fine if I start from the beginning. Thanks though! I may have found a clue in Windows Event Viewer which ended up logging the crashes. Link to comment Share on other sites More sharing options...
garybrun Posted May 9, 2019 Share Posted May 9, 2019 yes I started in the middle of the song. Link to comment Share on other sites More sharing options...
emwhy Posted May 9, 2019 Share Posted May 9, 2019 Glad....well not glad 'cause it sux......to see I'm not the only one with this issue. I have 3 different devices on my system (running Win 10). A Behringer UMC 1820, and old M Audio 2496 PCI card and Macke Blackbird Firewire interface. Any large project that I have, large meaning over 20 tracks and a lot of Pro Channel stuff will have this problem. I have tried with all three audio devices individually and it happens regardless. Smaller projects are fine. This issue is with both Platinum and Cakewalk. Link to comment Share on other sites More sharing options...
Mánibranðr Studios Posted May 10, 2019 Author Share Posted May 10, 2019 I think I may have fixed this issue. I looked deeper into event viewer and noticed that my Bluetooth driver had also malfunctioned at around the same time, with the same error opcode. Since I don't use Bluetooth on this PC anymore I uninstalled it, along with a bunch of other software I no longer need, and that seemed to make the crash go away. I also realized that I forgot to launch Bandlab Assistant before launching Cakewalk, maybe that might be causing some of the crashes? 1 Link to comment Share on other sites More sharing options...
Jim Roseberry Posted May 10, 2019 Share Posted May 10, 2019 17 hours ago, emwhy said: Glad....well not glad 'cause it sux......to see I'm not the only one with this issue. I have 3 different devices on my system (running Win 10). A Behringer UMC 1820, and old M Audio 2496 PCI card and Macke Blackbird Firewire interface. Any large project that I have, large meaning over 20 tracks and a lot of Pro Channel stuff will have this problem. I have tried with all three audio devices individually and it happens regardless. Smaller projects are fine. This issue is with both Platinum and Cakewalk. If it's only larger projects crashing CbB, I'd test your system's RAM. 1 Link to comment Share on other sites More sharing options...
Jim Roseberry Posted May 10, 2019 Share Posted May 10, 2019 4 hours ago, LadyFuzztail said: I also realized that I forgot to launch Bandlab Assistant before launching Cakewalk, maybe that might be causing some of the crashes? FWIW, You don't need to open Bandlab Assistant before opening CbB. 1 Link to comment Share on other sites More sharing options...
emwhy Posted May 10, 2019 Share Posted May 10, 2019 If it's only larger projects crashing CbB, I'd test your system's RAM. It may also be tied to Drumagog. I've had that particular plug-in crash Cakewalk, Samplitude, as well at various times. My issue is when closing the program or the project. It plays fine, I save things, close out and the program hangs until I shut off my audio device's power then power on again. After that I can restart the program. Happens almost 6 out 10 times with big projects where Drumagog is in use. I may also try Craig Anderton's tip from way back of killing the HD Audio driver tied to my video card in Device Manager to see if that helps One other thing, I used Azlow's Sonar to Reaper converter and ported a few projects over and I don't have the shutdown problem even with Drumagog. But that obviously doesn't bring over the Pro Channel or effects chains. 1 Link to comment Share on other sites More sharing options...
Noel Borthwick Posted May 11, 2019 Share Posted May 11, 2019 Please send me the minidump. The path should normally be shown when the crash occurs. If it's crashing inside Cakewalk we can normally see what operation causes it. Link to comment Share on other sites More sharing options...
emwhy Posted May 12, 2019 Share Posted May 12, 2019 Thanks for the offer Noel. I have 3 minidumps.......how do I send them to you? Link to comment Share on other sites More sharing options...
Mánibranðr Studios Posted May 12, 2019 Author Share Posted May 12, 2019 2 minutes ago, emwhy said: Thanks for the offer Noel. I have 3 minidumps.......how do I send them to you? You can try uploading to Google Drive or Dropbox and then linking it to them in PMs. Link to comment Share on other sites More sharing options...
Mánibranðr Studios Posted July 10, 2019 Author Share Posted July 10, 2019 Reviving this topic because I am encountering the same issue, this time with an arrangement project I started. It seems to be caused by mfc140u.dll and ucrtbase.dll. Here are the event viewer logs I found. (No minidumps are found, so I am attaching my project) In the attached project, I have 2 synths loaded, Kontakt 6 full with Shreddage 3 Abyss and GGD Invasion. Quote Faulting application name: Cakewalk.exe, version: 25.5.0.31, time stamp: 0x5cdc84ca Faulting module name: ucrtbase.DLL, version: 10.0.14393.2990, time stamp: 0x5caeb96f Exception code: 0x40000015 Fault offset: 0x000000000006e01f Faulting process id: 0x15b0 Faulting application start time: 0x01d5376ece2bc3f0 Faulting application path: C:\Program Files\Cakewalk\Cakewalk Core\Cakewalk.exe Faulting module path: C:\Windows\system32\ucrtbase.DLL Report Id: fcd050ab-a362-11e9-91f2-14dae91bb58f Quote Faulting application name: Cakewalk.exe, version: 25.5.0.31, time stamp: 0x5cdc84ca Faulting module name: mfc140u.dll, version: 14.16.27024.1, time stamp: 0x5be333a9 Exception code: 0xc0000005 Fault offset: 0x0000000000239d42 Faulting process id: 0x1704 Faulting application start time: 0x01d5376be835a431 Faulting application path: C:\Program Files\Cakewalk\Cakewalk Core\Cakewalk.exe Faulting module path: C:\Windows\system32\mfc140u.dll Report Id: 0e545d59-a360-11e9-8d76-14dae91bb58f Compassion is the Way.cwp Link to comment Share on other sites More sharing options...
msmcleod Posted July 10, 2019 Share Posted July 10, 2019 Both of those are standard Microsoft DLL's. mfc140u.dll is the unicode version of the Microsoft Foundation Classes DLL. It's what most programs use to interface with the Windows API. ucrtbase.dll is the Microsoft's Universal C Runtime dll - again, used by many, many programs. There's two possible reasons for these errors: 1. They've somehow become corrupt (but if this were the case you'd be seeing crashes in many more programs than just Cakewalk) or; 2. There's a bug in either Cakewalk, or a plugin. Given that most people aren't seeing this, I'd suggest the latter. 1 Link to comment Share on other sites More sharing options...
Mánibranðr Studios Posted July 11, 2019 Author Share Posted July 11, 2019 2 hours ago, msmcleod said: Both of those are standard Microsoft DLL's. mfc140u.dll is the unicode version of the Microsoft Foundation Classes DLL. It's what most programs use to interface with the Windows API. ucrtbase.dll is the Microsoft's Universal C Runtime dll - again, used by many, many programs. There's two possible reasons for these errors: 1. They've somehow become corrupt (but if this were the case you'd be seeing crashes in many more programs than just Cakewalk) or; 2. There's a bug in either Cakewalk, or a plugin. Given that most people aren't seeing this, I'd suggest the latter. It could be Kontakt, since it was happening enough for me. It also could be that i am running Window 7 still Link to comment Share on other sites More sharing options...
msmcleod Posted July 11, 2019 Share Posted July 11, 2019 6 hours ago, LadyFuzztail said: It could be Kontakt, since it was happening enough for me. It also could be that i am running Window 7 still You could try re-installing the latest Visual 2015 C++ Runtime - this is where this DLL comes from: https://www.microsoft.com/en-us/download/details.aspx?id=48145 Link to comment Share on other sites More sharing options...
Mánibranðr Studios Posted July 12, 2019 Author Share Posted July 12, 2019 21 hours ago, msmcleod said: You could try re-installing the latest Visual 2015 C++ Runtime - this is where this DLL comes from: https://www.microsoft.com/en-us/download/details.aspx?id=48145 Looks like I already have a more updated version of this under the VC 2017 runtime. Link to comment Share on other sites More sharing options...
Mánibranðr Studios Posted July 16, 2019 Author Share Posted July 16, 2019 (edited) I was hoping that freezing all of the Kontakt synths would fix the constant crashing, but alas, it still happens. Even after updating flash and windows. I decided to check the minidump folder, and whatddya know, I found something useful just from the crashes that happened today alone. I am getting disturbingly used to these crashes, which should not be the case. I also include the project folder with some bounced audio to give you a picture of what I am working on : https://mega.nz/#F!vZ0XAQ6Y!Nchpx-vvGrOcNXctv_-0_g Another development was when I opened the project the first time since a restart. (Which I needed to do often since it ends up hijacking my ASIO drivers and refuses to release it when it crashes) it crashes on load with this message : This is interesting, because reopening Cakewalk and loading this project again created no issues. Compassion is the Way - MiniDumps.zip Edited July 16, 2019 by LadyFuzztail Forgot the project link Link to comment Share on other sites More sharing options...
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