PROBLEM can’t get past the splash screen

[johnpeeee]

Hi,

I’m experiencing a really frustrating problem. I was using cakewalk this morning saved project shut down pc but when I came back cakewalk won’t open at all. The splash screen comes up for about 2 - 3 seconds then shuts down again. I’ve tried running in safe mode - same thing. Running as administrator - same thing. Ran the windows compatibility utility and it says not compatible. Uninstalled and reinstalled - same thing. Followed the suggestions in the help pages re adding a date to the AUD.INI file in the registry - same thing.

I spent time making sure every driver and firmware for peripherals are up to date - still no joy. I’m guessing it’s a plug-in problem but how to work out which one when I can’t open in safe mode?

Any suggestions would be greatly appreciated.

Thanks in advance.

John

[scook]

Look in the Windows Event logs. There may be additional data there.

If Cakewalk is shutting down before loading a project, it is unlikely to be a plug-in.

It may be driver related.

Details about the audio interface may help.

[johnpeeee]

Hi,

thanks for the reply. my audio interface is an RME Fireface UC all the drivers and firmware are the latest. my controller is a Roland APro 500 and a subzero fader bank. I've tried starting Cakewalk with each one disconnected in turn. Always the same thing. 

I'll check the windows event log as you suggest.

John

[scook]

One other thing to check -

make sure The RME driver is the only one in 

HKEY_LOCAL_MACHINE\SOFTWARE\ASIO

 

[johnpeeee]

Solved with a complete clean install of cakewalk and the rme driver.