dotonemanband Posted June 8, 2021 Share Posted June 8, 2021 Exporting a song to wav file from Cakewalk ... Went to play like any other wav file I've exported in the past and error comes up "item was encoded in a format that's not supported" That's the message I received when opening song using groove music wouldn't open using windows media player either ... same error message. Tried using VLC media player and song does play. I think this is the first time I've tried exporting since the latest bandlab update. Suggestions? This hasn't happened before, was always able to use default player "groove music" when opening a file Link to comment Share on other sites More sharing options...
scook Posted June 8, 2021 Share Posted June 8, 2021 I have not used Windows players in some time but if I had to guess... Export bit depth? Link to comment Share on other sites More sharing options...
dotonemanband Posted June 8, 2021 Author Share Posted June 8, 2021 I've always just went to Export - Audio File - Wave and download to a folder and then play wave file ... default groove music player recently ... and it played ... but today showing error regarding encode format not supported. Not sure what you mean to export bit depth and how? TIA Link to comment Share on other sites More sharing options...
John Vere Posted June 8, 2021 Share Posted June 8, 2021 VLC will play any resolution but Windows Media player requires you to set your audio driver first. I just stick with 44.1/16 for export because it works for everything including CD. You need to change your settings Link to comment Share on other sites More sharing options...
dotonemanband Posted June 8, 2021 Author Share Posted June 8, 2021 I've just found where to change the bit depth ... experimented with that option and it worked ... that's a first ... anyway thanks for your assistance Scook Link to comment Share on other sites More sharing options...
dotonemanband Posted June 8, 2021 Author Share Posted June 8, 2021 Thanks for that solution John V. Link to comment Share on other sites More sharing options...
scook Posted June 8, 2021 Share Posted June 8, 2021 4 minutes ago, dotonemanband said: I've always just went to Export - Audio File - Wave and download to a folder and then play wave file ... default groove music player recently ... and it played ... but today showing error regarding encode format not supported. Not sure what you mean to export bit depth and how? TIA There is a bit depth setting in the Audio Export dialog. In the past if this was set to high, some players would fail. Link to comment Share on other sites More sharing options...
John Vere Posted June 8, 2021 Share Posted June 8, 2021 (edited) It's in the bottom of the export dialog if you choose a preset. You can make your own presets in the other dialog box that opens when you select advanced, or use file / export/audio Edited June 8, 2021 by John Vere Link to comment Share on other sites More sharing options...
dotonemanband Posted June 8, 2021 Author Share Posted June 8, 2021 John, my bit rate was at 64 ... Maybe it changed when I did the latest upgrade, not sure. I have now reset to 16 bit depth as you've shown and problem corrected ... thank you for your assistance. Link to comment Share on other sites More sharing options...
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