CuteKitsuneForever Posted June 5, 2021 Share Posted June 5, 2021 I'm new to Bandlab and Cakewalk. I installed Cakewalk and I want to login with Google but everytime I want to login with my Google Account. I got redirected to the specific Google Account Page and I use Chrome. I got everytime "Error 400 (Bad Request)" and I don't know why is it happen. Can someone help me to fix this problem? PS: Sry for bad english, I'm German. Link to comment Share on other sites More sharing options...
Glenn Stanton Posted June 5, 2021 Share Posted June 5, 2021 if you signed up for BandLab using your Google account, then that would be the way you could access the signin for CbB. if you're trying to sign in with Google but you use another email address then signing up for BandLab, that may be the reason for the re-direct. as to the 400 error - maybe you need to clear your browser cache? Link to comment Share on other sites More sharing options...
Noel Borthwick Posted June 9, 2021 Share Posted June 9, 2021 Could you please post some screenshots or video with the error message? Which version of windows are you running? Link to comment Share on other sites More sharing options...
Amfysy Posted June 27, 2021 Share Posted June 27, 2021 Hello, The same behavior happens to me, on two different computers, which run the same version of Windows 10 (21H1 Build 19043.152). The OS is in english and I'll try to add detail if it can help. - In Cakewalk, I click on "Browse Bandlab Projects" - The Auth webview opens, I click on the Google icon - I input my login and password, then click next - The Webview displays the "2 step verification" page, I validate the notification on my phone - The default browser of my OS is redirected to the error 400 page "https://accounts.google.com/signin/oauth/consent?authuser=0&part=" - The Cakewalk webview is still displaying the "2 step verification" page It has been tested using Edge, Firefox and Chrome as my OS default browser During the tests, I have captured the network traffic, most of it is done by the embedded cakewalk webview (msedgewebview2), the last two are done in the default browser Quote PROCESS Result Protocol Host URL WEBVIEW 200 HTTPS 17.client-channel.google.com /client-channel/appchannel/cbp?app_auth=XXXXX&ctype=device-prompt&gsessionid=XXXX&VER=8&MODE=init&zx=ao7i5z4n7rf1&t=1 WEBVIEW 200 HTTPS 17.client-channel.google.com /client-channel/appchannel/cbp?app_auth=XXXXX&ctype=device-prompt&gsessionid=XXXX&VER=8&TYPE=xmlhttp&zx=thnx9dk4rnvo&t=1 WEBVIEW 200 HTTPS 17.client-channel.google.com /client-channel/appchannel/bind?app_auth=XXXXX&ctype=device-prompt&gsessionid=XXXX&VER=8&RID=31182&CVER=5&zx=2koqqc38cuwz&t=1 WEBVIEW 200 HTTPS 17.client-channel.google.com /client-channel/appchannel/bind?app_auth=XXXXX&ctype=device-prompt&gsessionid=XXXX&VER=8&RID=rpc&SID=XXX&AID=0&TYPE=xmlhttp&zx=uqs0g07lqyhf&t=1 WEBVIEW 200 HTTPS 17.client-channel.google.com /client-channel/appchannel/bind?app_auth=XXXXX&ctype=device-prompt&gsessionid=XXXX&VER=8&RID=rpc&SID=XXX&AID=1&TYPE=xmlhttp&zx=cvnw33d2fyqr&t=1 WEBVIEW 200 HTTPS 17.client-channel.google.com /client-channel/appchannel/bind?app_auth=XXXXX&ctype=device-prompt&gsessionid=XXXX&VER=8&SID=XXX&RID=XXX&AID=1&zx=d3tn365sisp7&t=1 WEBVIEW 200 HTTPS 17.client-channel.google.com /client-channel/appchannel/bind?app_auth=XXXXX&ctype=device-prompt&gsessionid=XXXX&VER=8&RID=rpc&SID=XXX&AID=3&TYPE=xmlhttp&zx=qhede9hum1n1&t=1 WEBVIEW 200 HTTPS accounts.google.com /_/signin/challenge?hl=fr&TL=XXX&_reqid=231169&rt=j WEBVIEW 200 HTTPS accounts.google.com /_/signin/challenge?hl=fr&TL=XXX&_reqid=331169&rt=j WEBVIEW 200 HTTPS accounts.google.com /_/signin/challenge?hl=fr&TL=XXX&_reqid=431169&rt=j WEBVIEW 302 HTTPS accounts.google.com /CheckCookie?hl=fr&client_id=XXX.apps.googleusercontent.com&chtml=LoginDoneHtml&service=lso&continue=https%3A%2F%2Faccounts.google.com%2Fsignin%2Foauth%2Fconsent%3Fauthuser%3Dunknown%26part%3XXX&gidl=EgIIAA WEBVIEW 200 HTTPS accounts.google.fr /accounts/SetSID?ssdc=1&sidt=XXXcontinue=https%3A%2F%2Faccounts.google.com%2Fsignin%2Foauth%2Fconsent%3Fauthuser%3D0%26part%3XXX&tcc=1 BROWSER 302 HTTPS accounts.google.fr /accounts/SetSID?ssdc=1&sidt=XXXcontinue=https%3A%2F%2Faccounts.google.com%2Fsignin%2Foauth%2Fconsent%3Fauthuser%3D0%26part%3XXX&tcc=1 BROWSER 400 HTTPS accounts.google.com /signin/oauth/consent?authuser=0&part=XXX&as=XXX&rapt=XXX I hope it can help. Yvan. Link to comment Share on other sites More sharing options...
Noel Borthwick Posted June 27, 2021 Share Posted June 27, 2021 @Amfysy. Are you available to do some troubleshooting early this week to try and isolate the issue? PM me your contact info and we'll arrange a session. Link to comment Share on other sites More sharing options...
Amfysy Posted June 27, 2021 Share Posted June 27, 2021 Thank you for your answers 8 hours ago, pwalpwal said: looks like the 400 comes from google rather than bandlab? Indeed, so it could be a problem on google's side or the OAuth callback is not handled properly by the cakewalk auth in that specific case. 7 hours ago, Noel Borthwick said: @Amfysy. Are you available to do some troubleshooting early this week to try and isolate the issue? PM me your contact info and we'll arrange a session. I will be pretty busy during the next two weeks, but can do some tests or provide specific logs if you can tell me what you need and how to obtain them. I'll PM you my info for the next steps. 1 Link to comment Share on other sites More sharing options...
Jesse Jost Posted June 28, 2021 Share Posted June 28, 2021 @Yvan Morice @CuteKitsuneForever The sign-in process should not open Chrome (or whatever your default browser is) unless you click a link not related to sign-in, or perhaps if an error has occurred, such as your case. Can you confirm that an external browser is being opened? Please post screenshots or ideally a video, exemplifying the issue. My hunch is this is an external issue, not related to anything in CbB. Feel free to PM me. Link to comment Share on other sites More sharing options...
Amfysy Posted June 28, 2021 Share Posted June 28, 2021 Hi Jesse I confirm an external browser is always opened after I validate the 2 way auth process on my phone. I join a video where you can see all involved elements, cakewalk, my phone and an instance of my default browser (The 400 page that is opened at the beginning is from a previous authentication attempt) cakewalkAuth.mp4 1 Link to comment Share on other sites More sharing options...
Jesse Jost Posted June 28, 2021 Share Posted June 28, 2021 @Yvan Morice Thank you for the excellent detail! Very helpful. I'll reach out to you again with more information or possibly a remedy for you to test. Link to comment Share on other sites More sharing options...
Jesse Jost Posted June 29, 2021 Share Posted June 29, 2021 @Yvan Morice Please see PM with custom build instructions. 1 Link to comment Share on other sites More sharing options...
Amfysy Posted June 29, 2021 Share Posted June 29, 2021 7 hours ago, Jesse Jost said: @Yvan Morice Please see PM with custom build instructions. Hi Jesse, I have tested your build and have been able to login at the first attempt. As you should guess, the authentication token is usable in the 2021.06(041). Thank you for your help and congratulations to the team for the reactivity, support as its best . 1 Link to comment Share on other sites More sharing options...
Jesse Jost Posted June 29, 2021 Share Posted June 29, 2021 That's great news, thanks for letting us know @Amfysy! The change will available in the next release, likely within a day or two. Link to comment Share on other sites More sharing options...
Filippo Giustini Posted July 4, 2021 Share Posted July 4, 2021 Hi I had exactly the same issue, just downloaded and upgraded to latest available version 2021.06 build 50 Perfectly fixed! it works without redirecting to any browser at all Thank you for your help Best Filippo 1 Link to comment Share on other sites More sharing options...
Jerico Sicat Posted August 5, 2021 Share Posted August 5, 2021 Hi, having problems logging, seems similar to the rest here. Thanks! Couldn't sign you in This browser or app may not be secure. Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in. Link to comment Share on other sites More sharing options...
Noel Borthwick Posted August 5, 2021 Share Posted August 5, 2021 3 hours ago, Jerico Sicat said: Hi, having problems logging, seems similar to the rest here. Thanks! Couldn't sign you in This browser or app may not be secure. Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in. Hi @Jerico Sicat we're aware of this. It is a new problem caused by Google who are now blocking google authorization from our webview. It caught us by surprise because they changed it before schedule. We are working on a different mechanism to bypass this issue and will release a new update with the fix soon. If you sign in using your bandlab credentials instead of using google auth it should work however. Link to comment Share on other sites More sharing options...
Jesse Jost Posted August 6, 2021 Share Posted August 6, 2021 @Jerico Sicat FYI a fix is in build 58, now available. Let us know if this works for you. Thanks! Link to comment Share on other sites More sharing options...
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